Parking Supervisor

Joe's Auto Parks•Los Angeles, CA

1d•Onsite

About The Position

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance. In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus. Joe’s Auto Parks is a privately-owned parking operations and management company with over 90 locations in downtown Los Angeles and other cities. Joe’s Auto Parks provides both self and valet parking services at many of its surface lots and garages.

Requirements

HS Diploma or equivalent required.
Able to calculate and perform basic arithmetic functions in the application of revenue accounting and cash accounting.
Must have excellent verbal communication skills and basic computer skills.
Must be able to work in a team environment.
Must have a valid driver's license
Dependent upon location, parking attendants might have to stand or sit for prolonged periods.

Nice To Haves

Previous leadership experience is a plus.
1-2 years of experiencing preferred.

Responsibilities

Strong computer skills and proficiency with Microsoft Office programs.
Ability to handle account billing and customer account management.
Willingness to learn and manage key fob creation and access control systems.
Supervise parking attendants and oversee daily operations.
Create and manage employee schedules.
Monitor employee performance and ensure company policies and procedures are followed.
Provide excellent customer service and assist with operational issues as needed.
Strong organizational, communication, and leadership skills.
Making sure employees that report to you meet performance expectations.
Giving instructions or orders to subordinate employees.
Ensuring that the work environment is safe, secure and healthy.
Approve work hours and meet deadlines.
Ensure great customer service at all levels.
Greeting customers and informing them where to park.
Assisting customers during the checkout process if help is needed.
Be flexible for operation needs and schedule (evenings and weekends)
Supervisor will be responsible for the managing of operations/employees with shift flexibility.