Parking - Seasonal, Gilford, NH

Live Nation Entertainment•Gilford, NH

3d•Onsite

About The Position

The BankNH Pavilion (BNHP) is a top-tier concert venue in the U.S., recognized for its high customer and employee satisfaction. Established in 1996 and enhanced by a partnership with Live Nation Entertainment in 2018, BNHP attracts major artists and offers a vibrant summer work environment. We are seeking friendly, self-motivated individuals with excellent customer service skills to join our fast-paced outdoor Parking Department. The department includes two roles: Parking Pass Scanner and Parking Lot Attendant. We value safety, care, creating 'encore' moments, and efficiency.

Requirements

At least 16 years of age.
Strong verbal and nonverbal communication skills.
Familiarity/comfort with technology such as smartphones.
Cash handling experience is a plus.
Reliable form of transportation and communication.
Ability to commit to at least 50 percent of shows.
Must be available for nights, weekends, and potentially holiday work in all types of weather.
Must be able to stand for long hours with almost no sitting.
Willingness to learn the layout of the parking lots and venue.
Proactive in helping to enforce BNHP venue policies.

Nice To Haves

Passion for assisting others and live music.
Resourceful, motivated, and committed to work.
Positive attitude and energy to problem-solve on the fly.
Enjoy teamwork and take pride in success.

Responsibilities

Assist guests with locating their pre-paid parking ticket on smartphones.
Direct arriving guest vehicles to the correct parking lot in an organized, efficient, and welcoming manner.
Work closely with BNHP Box Office/Backstage Staff for parking verification.
Process pre-paid parking tickets through a ParkHub device.
Process new sales by credit card, Apple pay, or cash, ensuring accurate data entry.
Communicate clearly and effectively with customers and other staff regarding vehicle direction.
Enter availability 3 weeks in advance through the ABIMM online system and communicate any changes to the supervisor.
Accurately capture time worked through the ABIMM system.
Help set up access roads and parking areas with cones, barriers, and delineators.
Keep parking areas clean and orderly to maximize space usage.
Enforce tailgating and general parking policies with customers.
Report any issues to a Supervisor, such as accidents, safety hazards, or unusual occurrences.
Be cognizant of pedestrian safety at all times.
Direct departing guest vehicles to the proper exits.
Assist in the removal of cones, barriers, and delineators after egress.
Dress in assigned uniform and safety gear.
Attend all training and meetings as needed.
Use a radio in a respectful and concise manner.
Perform other duties as assigned.