Parking Lot Attendant | Part-Time | CFG Bank Arena

Oak View Group•Baltimore, MD

7d•Onsite

About The Position

The Parking Lot Attendant plays a critical role in maintaining the operational efficiency of CFG Bank Arena’s parking areas during events. This position is responsible for controlling vehicle access, verifying tour-approved credentials, monitoring pedestrian entry, and supporting overall operational requirements. Parking Lot Attendants serve as a key communication link with the command center and tour personnel to help ensure a safe and organized environment for the event production teams and staff.

Requirements

70% event availability commitment.
Must be able to work a flexible schedule, inclusive of weekends, nights, and holidays as required.
Demonstrated ability to follow instructions and work in a fast-paced environment.
Ability to remain alert, professional, and composed during high-traffic events.
Comfortable working outdoors in varying weather conditions.
Proficiency with the use of Google Docs and Excel spreadsheets for scheduling purposes.
Must have strong verbal and written communication skills.
Ability to handle stressful situations.
Ability to work extended periods with moderate to loud noises.
Able to work in an environment with fluctuating temperatures that include hot and cold conditions—external and internal facility exposure.
Demonstrate flexibility in adjusting personal schedules and extending hours to meet event staffing needs.
Frequent bending, standing for long periods of time, and walking in the building.

Nice To Haves

Previous experience in a customer service/security-based industry is preferred.
Previous experience within sports, entertainment, or a related field is preferred.

Responsibilities

Provide exceptional customer service to all building occupants.
Maintain situational awareness of all activity within assigned parking areas and report suspicious behavior immediately.
Assist with traffic flow and pedestrian safety during ingress and egress periods.
Possess a positive attitude and facilitate teamwork and respect among co-workers.
Welcome building occupants, provide directions, and answer any questions that may arise.
Be energetic and have a desire to help.
Enforce building policies and event procedures.
Assist and direct building occupants in a variety of situations, including emergencies.
Resolve conflicts.
Work quickly to safely expedite arena access.
Stay organized.
Other duties as assigned.
Arrive at work in an appropriately furnished uniform.
Refrain from cellphone use in public spaces while on post, and remain on post until dismissed or relieved.