Parking Enforcement Agent

City and County of Denver • Denver, CO

5d • Hybrid

About The Position

The Department of Transportation and Infrastructure (DOTI) is seeking full-time Parking Enforcement Agents. This role involves enforcing parking regulations, administering vehicle towing, and serving as an ambassador for the City of Denver. The position requires individuals who are detail-oriented, excel in customer service, and enjoy working in a dynamic, outdoor environment. Parking Enforcement Agents will issue citations for various parking violations, patrol assigned areas on foot and/or in a vehicle in all weather conditions, and interact with the public, remaining courteous and calm. Extensive training will be provided.

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• One (1) year of public contact experience providing information and relating rules, codes, regulations, and procedures.
• Valid Driver's License at the time of application.
• Must obtain a Code Enforcement Commission Certification from the Executive Director of Safety's Office.
• Outstanding communication skills and attention to detail.
• Ability to stay calm under pressure and deescalate tense situations.
• Experience working independently without direct supervision.
• Must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

• Prior experience in security, law enforcement, or code enforcement.

Responsibilities

• Issue citations for on-street, off-street, and private property parking violations.
• Administer vehicle towing for the City.
• Provide parking enforcement for sporting and other special events.
• Act as an ambassador of the City of Denver to visitors and citizens.
• Enforce compliance with parking regulations through the issuance of citations for violations of the revised municipal code, and other laws, rules, and regulations governing parking.
• Walk 10 - 15 miles per day and/or operate a City Vehicle (left-hand, right-hand, and three-wheeled vehicles), in all weather conditions and issuing parking tickets.
• Deal with the public and remain courteous and calm while providing great customer service.

Benefits

• Competitive pay
• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year
• 12 paid holidays
• 1 personal holiday
• 1 volunteer day
• 1 wellness day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED