Parking Department Coordinator

The Beach•Long Beach, CA

6d•Onsite

About The Position

Under the direction of the Operations Manager, the incumbent provides high level support to the Parking & Transportation Services (PTS) front office by delivering customer service, coordinating administrative support for all PTS departments, and overseeing special projects. Also supports PTS promotional activities, and directly supports the Director of PTS and Parking Operations Manager.

Requirements

Excellent customer services skills.
Proficient in customer operating systems, including Microsoft Excel, Microsoft Word, Microsoft Outlook, and Microsoft Teams.
Excellent interpersonal communication skills including the ability to coordinate projects and set-up meetings.
Excellent written communication skills including the ability to accurately enter data.
Excellent organization skills; ability to work independently and manage multiple priorities, for effective and timely completion of work assignments.
Establish and maintain effective working relationships with others.
Ability to handle multiple priorities in a fast-paced environment that entails the safekeeping of confidential information.
Ability to work in an environment that entails the safekeeping of confidential information.
Demonstrated ability to independently and proactively research problems and recommend appropriate solutions to the Operations Manager or Director of PTS.
Ability to supervise students.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Equivalent to five years of administrative support experience required.
Valid CA Driver's License required.

Nice To Haves

Previous experience working at a University preferred
BA degree preferred
Experience with automated systems preferred (PeopleSoft preferred).

Responsibilities

Coordinates day-to-day support for the Parking & Transportation Services department front office.
Provides general parking customer service in person, via phone, email or web to a wide range of campus constituencies.
Coordinates administrative support for Parking & Transportation Department.
Special projects. Independently research, survey, and create reports for the department to use in its decision making process that directly impacts campus constituents and the community.
Serves as point person for various department related projects.

Benefits

Up to 24 vacation days per year
14 paid holidays
12 sick days annually with unlimited accrual
A variety of medical, dental, and vision plans.
Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
Tuition fee waiver programs for eligible employees
Confidential counseling and support services for employees and their families.
Wellness programs
Professional development opportunities
Insurance options including life, disability, and pet insurance.