Coordinator, Parking Services

Alcorn State University • Lorman, MS

7d • Onsite

About The Position

Assists with the provision of support and service to the university community related to parking operations. This includes ticket and fine processing, payment processing of parking fees, and management of fine appeals. The role also involves providing outside support and service, developing, tracking, and analyzing decal distribution/sales and citation processing data, and planning/managing applicable computer systems. The Coordinator will apply new technology through continuous process improvement and ensure superior customer service is provided to faculty, staff, students, and visitors. Additionally, the role administers parking operational guidelines and support to parking officers, completes required reports, and assists in departmental budget preparation. Other related duties may be assigned.

Requirements

• Bachelor’s degree in business, finance, accounting, or related field
• Three (3) years’ technology and accounting experience
• Two (2) years’ parking service experience
• Knowledgeable of university parking policies and procedures
• Knowledgeable of relevant software applications, including MS Office Suite
• Excellent customer service skills
• Proficient computer skills
• Excellent organizational skills
• Excellent communication skills, verbal, written, and interpersonal
• Ability to work independently without daily oversight
• Ability to work well as part of a team
• Ability to work extended work hours occasionally

Responsibilities

• Assists with provision of support and service to the university community related to parking operations, including, but not limited to ticket and fine processing, payment processing of parking fees, and management of fine appeals
• Provides outside support and service to the university community related to parking operations
• Develops, tracks, and analyzes decal distribution/sales and citation processing data
• Plans and manages applicable computer systems, develops ideas, and applies new technology through the use of continuous process improvement
• Ensures that superior customer service is provided to faculty, staff, students, and visitors
• Administers parking operational guidelines and support to parking officers
• Completes required reports and assists in departmental budget preparation
• Other related duties, as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level