OHSU South Waterfront Parking Cashier - Driving

SP Plus•Portland, OR

15d•Onsite

About The Position

SP+, a Metropolis company, is seeking a cashier/driver for the OHSU South Waterfront campus in Portland, Oregon. The role provides customer service, collects payments for parking services, and facilitates traffic flow through the parking gate. The scheduled shift is Monday through Wednesday, 11:30 AM to 8:00 PM, at $19.00 per hour. Driving is required; the ability to drive a manual transmission is a plus. This position does not receive tips.

Requirements

Previous customer service experience is required.
Must be alert and able to handle multiple parkers simultaneously.
Must have a clean driving record to pass an MVR check.
Must have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations with customers, clients, supervisors, and coworkers.
Ability to follow detailed standard written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
Ability to use a clock, calculator (optional), or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public, and to respond effectively to customer problems or complaints.
Regularly required to sit, use hands to handle or feel objects, tools, or controls, and reach with hands and arms; occasionally required to walk. Close vision is required.
Education and/or experience: less than high school education, up to one month of related experience or training, or an equivalent combination.

Nice To Haves

Previous parking and cashiering experience is highly desired.
Ability to drive a manual transmission is a plus.

Responsibilities

Provide customer service and facilitate traffic flow through the parking gate.
Report to work on each scheduled day, on time and in uniform.
Count the revenue bank at the beginning of the shift and verify the starting amount.
Collect cash and/or validations and maintain the security of cash.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate customer bills from parking tickets and operate the cash register to process transactions.
Quote parking service prices and collect payment.
Give customers directions to locations in the city.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints independently or with help from a supervisor.
Answer telephone calls promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check that necessary work aids and supplies are available in the booth.
Verify the shift transaction log against revenue on hand.
Compile collected revenue when the predetermined amount has been reached.
Record amounts received and vehicle counts, and prepare a shift transaction report.
Perform other duties assigned by the supervisor.