Parking Cashier - Driving

SP Plus•Kansas City, MO

2d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Cashier provides customer service, receives payment for parking services, and facilitates traffic flow through the gate. The employee handles parking transactions, maintains revenue security and records, assists customers, and keeps the booth and its surrounding area clean and supplied.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Valid state-issued driver's license with a current address and an acceptable driving record; must be maintained.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and understand simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations.
Ability to follow detailed but standard written or oral instructions and solve problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time) and handle transactions using a calculator (optional) or credit card machine.
Ability to maintain a pleasant, mannerly demeanor on the telephone and with the public and respond effectively to customer problems or complaints.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.

Responsibilities

Report to work on every scheduled day, on time and in uniform.
Count the starting revenue bank at the beginning of the shift.
Collect cash and/or validations and maintain the security of cash.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate bills using parking tickets and determine transaction costs.
Operate a cash register and display transaction costs.
Quote prices for parking services.
Give customers directions to locations in the city.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints independently or with a supervisor's assistance.
Answer telephone calls promptly and courteously.
Maintain booth cleanliness and pick up surrounding trash.
Check that necessary work aids and supplies are available in the booth.
Verify shift transaction logs against revenue on hand.
Compile collected revenue when the predetermined amount has been reached.
Record amounts received and vehicle counts, including vehicles remaining in the facility when applicable, and prepare shift transaction reports.
Perform other duties assigned by the supervisor.