Parking Cashier

Metropolis Technologies•Vandalia, OH
•$14 - $15•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The company operates more than 4,000 locations across North America and Europe, with over 23,000 employees. The Parking Cashier creates an efficient, stress-free, and enjoyable experience for customers by accepting payment for parking services and helping traffic move through the facility. The role handles cash and other transactions, assists customers, maintains the cashier booth and supplies, and records and reconciles shift revenue and activity. The position is based in Vandalia, Ohio.

Requirements

  • Education of less than high school, up to one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Ability to follow detailed standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to use a clock (standard or military time), and a calculator (optional) or credit card machine to handle transactions.
  • Ability to maintain a pleasant, mannerly demeanor with the public and over the telephone, and respond effectively to customer problems or complaints.
  • If driving a company vehicle or on company business is expected, a valid state-issued driver's license with a current address and acceptable driving record is required.
  • Ability to meet the physical demands of the job, including regularly sitting, using hands to handle or feel objects, tools, or controls, and reaching with hands and arms; occasional walking; and close vision.

Responsibilities

  • Treat each customer respectfully and kindly, delivering on the SP+ Promise of making every moment matter.
  • Report to work on each scheduled day, on time, in uniform, and ready to assist customers.
  • Count the revenue bank at the beginning of the shift to verify the starting total.
  • Collect cash and validations while maintaining cash security.
  • Make change and issue receipts or tickets for transactions.
  • Compute or recalculate bills using customer tickets and applicable parking charges.
  • Operate the cash register after calculating time, and display transaction costs.
  • Quote prices for parking services and receive payment from customers.
  • Give directions and help customers reach city locations efficiently.
  • Complete lost-ticket forms when original tickets cannot be found.
  • Resolve customer complaints promptly and efficiently, seeking supervisor assistance when needed.
  • Answer telephone calls promptly and courteously.
  • Keep the booth clean and pick up trash in the surrounding area.
  • Check promptly that required work aids and supplies are available in the booth.
  • Verify the shift transaction log against revenue on hand.
  • Compile collected revenue when the predetermined amount has been reached.
  • Record amounts received and vehicle counts, including cars entering, leaving, or remaining in the facility where applicable, and prepare a shift transaction report.
  • Perform other duties assigned by the supervisor.

Benefits

  • Eligible employees may participate in medical, dental, and vision plans; flexible spending accounts; long- and short-term disability; life insurance; accident insurance; a 401(k); and paid time off.
  • The role is eligible to earn tips in addition to the posted hourly rate.
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