Parking Cashier

SP Plus•Brooklyn, NY

19d•Onsite

About The Position

SP+ is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Cashier creates an efficient, stress-free, and enjoyable experience for customers by receiving payment for parking services and facilitating traffic flow through the facility. The role handles customer transactions, cash security and reconciliation, customer assistance, and upkeep of the cashier booth and surrounding area. The position is located in Brooklyn, New York.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations with customers, clients, supervisors, and coworkers.
Ability to follow detailed but standard written or oral instructions and resolve problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time) and handle transactions using a calculator (optional) or credit card machine.
Ability to maintain a pleasant, mannerly demeanor when speaking on the telephone and with the public, and to respond effectively to customer problems or complaints.
A valid state-issued driver’s license with a current address and acceptable driving record is required only if expected to drive a company vehicle or drive on company business.
Availability for second shift, third shift, and/or weekends may be required depending on location hiring needs.
Regularly required to sit, use hands to handle or feel objects, tools, or controls, and reach with hands and arms; occasionally required to walk. Close vision is required. Reasonable accommodations may be made for employees with disabilities.

Responsibilities

Treat customers with respect and kindness and provide courteous service.
Arrive for every scheduled shift on time, in uniform, and ready to assist customers.
Count the revenue bank at the beginning of the shift and verify the starting total.
Collect cash and/or validations and maintain cash security.
Make change and issue receipts or tickets for each transaction.
Calculate or recalculate parking charges using the customer’s ticket and operate the cash register to process transactions.
Quote parking prices and collect payment.
Provide directions and help customers reach their destinations efficiently.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints promptly and efficiently, requesting supervisor assistance when needed.
Answer telephone calls promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check that necessary work aids and supplies are available in the booth.
Verify shift transaction logs against the revenue on hand and compile collected revenue when the predetermined amount is reached.
Record amounts received and vehicle counts, including cars in and out and cars remaining in the facility if applicable, and prepare a shift transaction report.
Perform other duties assigned by the supervisor.