Parking Cashier

Metropolis Technologies•New York, NY

21d

About The Position

SP+ is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. It operates a parking network with over 23,000 employees and more than 4,000 locations across North America and Europe. The Parking Cashier creates an efficient, stress-free, and enjoyable customer experience by receiving payment for parking services and facilitating traffic flow through the facility. The role handles cash and transaction records, assists customers with directions and concerns, and maintains the cleanliness and readiness of the booth. This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to valid medical or religious accommodation.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations with customers, clients, supervisors, and coworkers.
Ability to apply common sense to detailed but standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time) and handle transactions using a calculator (optional) or credit card machine.
Ability to maintain a pleasant, mannerly demeanor with the public and over the telephone and respond effectively to customer problems or complaints.
Must meet the physical demands of the role, with reasonable accommodations available where applicable.
COVID-19 vaccination is required at this location, subject to valid medical or religious accommodation.
A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or drive on company business.
Availability for second shift, third shift, and/or weekends may be required depending on location hiring needs.

Responsibilities

Treat customers with respect and kindness and provide a positive customer experience.
Report to work on each scheduled day, on time, in uniform, and ready to assist customers.
Count the revenue bank at the beginning of the shift and verify the starting total.
Collect cash and/or validations and maintain cash security.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate customer bills from parking tickets.
Operate the cash register and calculate transaction costs using time calculations, manually or by machine.
Quote prices for parking services.
Give directions and assist customers in reaching their destinations.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints promptly and efficiently, seeking supervisor assistance when needed.
Answer the telephone promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check that the booth has an adequate inventory of required work aids and supplies.
Verify shift transaction logs against the revenue bank on hand.
Compile collected revenue when a predetermined amount has been reached.
Record amounts received and vehicle counts, including cars entering, exiting, and remaining in the facility when applicable, and prepare shift transaction reports.
Perform other duties assigned by the supervisor.