Parking Cashier

Metropolis Technologies • RICHMOND, VA

46d • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The company operates a parking network with more than 23,000 employees and over 4,000 locations across North America and Europe.

The Parking Cashier creates an efficient, stress-free, and enjoyable customer experience by receiving payment for parking services and helping traffic move through the facility. The role also involves handling and securing cash, processing transactions, assisting customers, maintaining the cashier booth and supplies, and recording shift activity. The position is located in Richmond, Virginia. The stated pay is $15.91 per hour.

Requirements

• Education and/or experience: less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
• Ability to read and understand simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
• Ability to use common sense to follow detailed standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
• Ability to use a clock (standard or military time), and to use a calculator (optional) or credit card machine to handle transactions.
• Ability to maintain a pleasant, courteous manner when speaking by telephone and with the public, and to respond effectively to customer problems or complaints.
• Ability to meet the physical demands of the role, including regularly sitting, using hands to handle or feel objects, tools, or controls, and reaching with hands and arms; occasionally walking; and close vision.
• A valid state-issued driver's license with a current address and acceptable driving record is required only if the employee is expected to drive a company vehicle or conduct company business by vehicle.
• Availability for second or third shifts and/or weekends may be required depending on location hiring needs.

Responsibilities

• Treat each customer respectfully and kindly, delivering on the SP+ Promise of making every moment matter.
• Report to work on every scheduled day, on time, in uniform, and ready to assist customers.
• Count the revenue bank at the beginning of the shift to verify the starting total.
• Collect cash and/or validations and maintain cash security.
• Make change and issue receipts or tickets for transactions.
• Calculate or recalculate amounts due using customer tickets.
• Operate the cash register after calculating time and transaction costs, and display the transaction cost.
• Quote prices for parking services and receive payment from customers.
• Give directions to city locations and help customers reach their destinations efficiently.
• Complete lost-ticket forms when original tickets cannot be located.
• Resolve customer complaints promptly and efficiently, seeking supervisor assistance when needed.
• Answer the telephone promptly and courteously.
• Keep the booth clean and pick up trash in the surrounding area.
• Check that the booth has an adequate inventory of necessary work aids and supplies.
• Verify the shift transaction log against the revenue bank on hand.
• Compile collected revenue during the day when a predetermined amount has been reached.
• Record amounts received, vehicles entering and leaving, and vehicles remaining in the facility when applicable, and prepare a shift transaction report.
• Perform other duties assigned by the supervisor.

Benefits

• Eligible employees may participate in medical, dental, and vision plans; flexible spending accounts; long- and short-term disability; life insurance; accident insurance; a 401(k); and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed