Parking Attendant ("Guardacoches:)

Renaissance Saint Elm Dallas Downtown•Dallas, TX

29d•$15 - $15•Onsite

About The Position

The Parking Attendant welcomes arriving guests and assists guests with luggage and transportation needs. The role includes safely operating guest vehicles between the valet area and designated parking, maintaining the valet stand and related areas, and supporting hotel operations and guest service. Staff must comply with hotel procedures, safety and security policies, grooming standards, and attendance requirements. Schedules may vary with hotel business needs, and attendance at scheduled training sessions and meetings is required.

Requirements

High school diploma or equivalent education.
Valid driver's license and compliance with company insurance requirements for operating motorized or electric vehicles.
At least 25 years old to operate a shuttle or drive guests; at least 21 years old to operate a personal or company vehicle for purposes other than shuttle service.
At least 3 years of full-time, verifiable experience driving a similar type of vehicle.
No more than 2 moving traffic violations in the previous 36 months; no excessive speeding violation in that period; and no DUI conviction in the previous 5 years.
No history of vehicular homicide, manslaughter, assault, driving with a suspended or revoked license, using a vehicle to commit a felony, unauthorized vehicle use, reckless driving or speed contests, leaving an accident scene, evading police, or cell-phone-use violations while driving.
Ability to speak, read, write, and understand the primary workplace language.
Good verbal, written, and electronic communication skills; excellent customer-relations skills; attention to detail; and strong organizational skills.
Basic computer skills and computational ability; knowledge of basic Windows OS, MS Office, PMS, PBX, key systems, and POS.
Ability to deal effectively and diplomatically with internal and external customers, including resolving conflicts and collecting accurate information.
Ability to work independently and demonstrate self-direction.
Ability to perform essential job functions with or without reasonable accommodation.
Maintain a neat, clean, and well-groomed appearance in accordance with company and property standards.
Regular attendance and participation in scheduled training sessions and meetings.

Nice To Haves

Prior hospitality experience preferred.
2–4 years of valet experience.

Responsibilities

Welcome and escort guests to and from their rooms, assist with luggage, and explain safety features and hotel services when time permits.
Provide information about hotel services and facilities, local points of interest, and entertainment attractions.
Store guest luggage on request and load or unload luggage from vehicles.
Call taxis for guests as requested.
Prepare and maintain accurate tour and delivery paperwork, complete daily paperwork, and supervise group baggage transfers and amenity deliveries.
Maintain the check-in station's appearance, organization, and operational effectiveness.
Assist other departments with transporting boxes and supplies.
Maintain the cleanliness and upkeep of the valet stand, driveway and surrounding areas, bell closet, and bell carts.
Safely drive guest vehicles between the valet area and designated parking area, and retrieve vehicles for guest pickup as needed while obeying traffic laws.
Assist with guest inquiries; report maintenance problems, safety hazards, accidents, or injuries; and follow company safety and security policies.
Promote a positive working environment and comply with employee handbook guidelines and procedures.
Perform other duties as assigned or requested by managers and supervisors.