Parking Attendant - Courtesy Services - Part Time

Guthrie Enterprise•Sayre, PA

About The Position

The Parking Attendant serves as the initial and last point of contact for patients, visitors, and employees at Guthrie Health. The role provides safe, timely assistance to patients and visitors, parks and retrieves vehicles as requested, and monitors and directs traffic in the immediate work area. The position may also perform Courtesy Escort/Transporter duties as needed.

Requirements

Previous customer service experience is required.
Ability to read, write, and understand oral and written instructions.
Valid driver's license and clean driving record.
Must be at least 18 years of age.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Engage with patients, visitors, and staff at Guthrie Health entrances in a friendly, professional manner upon arrival and departure.
Assist patients and visitors in and out of vehicles, selecting appropriate assistance or equipment to support their safety, such as a wheelchair, walker, or ambulatory assistance.
Determine when additional assistance is needed and how to respond to a medical emergency.
Maintain patient and visitor safety, taking special precautions in extreme weather and considering their physical and medical conditions.
Determine and use appropriate personal protective equipment, such as seat covers, gloves, hand sanitizer, and masks.
Park and retrieve customer vehicles as requested, protect vehicles and Guthrie property, document vehicle locations, and secure keys until pickup.
Monitor and direct traffic through entrances and valet parking areas to keep entrances orderly and uncongested.
Contact the Courtesy bus driver to arrange transportation for patients and visitors from entrances to parking lots and other campus areas.
Comply with state, local, and system traffic regulations.
Perform Courtesy Escort/Transporter duties as needed.
Monitor wheelchair inventory at the lobby entrance and request wheelchairs as needed.
Provide patients and visitors with directions or information about Guthrie and the community.
Help patients and visitors obtain assistance with vehicle problems.
Attend mandatory monthly department meetings.