Parking Deck Attendant - Part-Time

Portage Area Regional Transportation Authority•Kent, OH

About The Position

The Parking Deck Attendant patrols parking areas, monitors vehicles and bike lockers, supports parking operations, and performs outdoor and indoor cleaning and custodial work. The attendant also provides customer service, collects parking fees, records transactions and customer interactions, and helps maintain the safe and orderly operation of the parking garage.

Requirements

  • Successful completion of previous employment verification and a criminal background investigation.
  • Successful completion of a pre-employment Non-Department of Transportation drug screen.

Responsibilities

  • Patrol parking areas to help prevent vehicle damage and theft; check vehicles and the building for damage as necessary.
  • Inventory vehicles, track vehicles that are not moving, and review monthly reports to verify parking passes are current.
  • Report misuse or abuse of passes and call tow trucks, as directed, to remove illegally parked vehicles.
  • Monitor bike lockers and verify passes.
  • Perform outdoor general labor, including picking up litter, sweeping, emptying garbage cans, cleaning waste left by patrons, and reporting potentially dangerous conditions.
  • Lift, position, or remove barricades to restrict parking or route special-event parking; open and close parking areas.
  • Perform indoor general labor and custodial work, including sweeping, vacuuming, mopping, dusting, cleaning and sanitizing restrooms, replenishing supplies, cleaning spills, and cleaning fixtures and surfaces.
  • Provide customer-oriented service that promotes a positive image of PARTA.
  • Collect parking fees, communicate parking fees to patrons, dispense change when necessary, and maintain receipts and a log of customer interactions.
  • Help customers locate their vehicles, exit the garage safely, answer questions, and resolve problems.
  • Troubleshoot gates, pay-on-foot machines, and other mechanical equipment.
  • Pull vaults, run reports, and clear data for the following day.
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