Parking and Speeding Enforcement Supervisor

City and County of Denver • Denver, CO

1d • $60,064 - $99,105 • Onsite

About The Position

The City and County of Denver’s Department of Transportation and Infrastructure (DOTI) is seeking a Parking and Speeding Enforcement Supervisor for its Right of Way Enforcement division. The role leads daily operations, develops and supports employees, and ensures consistent, professional, customer-focused service. Right of Way Enforcement provides enforcement services primarily within the public right-of-way, including parking enforcement, street sweeping support, vehicle booting, ADA and bike lane safety enforcement, permitted special event enforcement, encroachment enforcement, and customer request management. The division also coordinates with DOTI teams, other City departments, and Denver County Courts on parking-related actions.

The supervisor leads staff enforcing parking regulations, monitors compliance with governing laws and regulations, and recommends improvements to processes and practices. The position plans and evaluates staff work, sets goals and priorities, schedules adequate coverage, provides technical guidance and instruction, and reviews work for accuracy and completeness. It also handles customer concerns, hiring, employee performance and development, conflict resolution, recognition, and disciplinary and grievance processes.

This is an onsite position at the Wellington Webb Building in Denver, Colorado. The schedule is determined at hire based on operational needs and may change. Potential shifts range from 3:00 AM–11:30 AM to 2:00 PM–10:30 PM. The posted salary range is $60,064–$99,105 annually, with target pay of $60,064–$75,000 annually based on experience and education. The position is listed as unlimited.

Requirements

• Graduation from high school or possession of a GED, HiSET, or TASC Certificate.
• Three years of public contact experience involving enforcement and/or explanation of laws, rules, and regulations.
• A valid driver’s license at the time of application.
• Obtain Code Enforcement Commission Certification from the Executive Director of Safety’s Office within the first 30 days of employment and keep licenses and certifications current.
• Submit a cover letter and resume with the job application.
• Applicants must have valid U.S. work authorization that does not require visa sponsorship.

Nice To Haves

• Experience in a leadership or supervisory position.
• Ability to work with diverse individuals, including direct reports and customers.
• Knowledge of curbside management and public right-of-way regulations, including parking ordinances.
• Skills in integrating and building a team to reach department goals.
• Experience driving innovations to improve efficiency.
• Strong verbal and written communication skills.
• Strong technical skills, including experience with various hardware and software solutions.

Responsibilities

• Supervise employees enforcing compliance with parking regulations and monitor enforcement for compliance with governing laws and regulations.
• Recommend process improvements and changes to practices and procedures to increase operating efficiency and expedite workflow.
• Plan, assign, and evaluate staff work; provide technical expertise; and establish unit and staff work goals and objectives.
• Work with internal and external customers to resolve complaints and problems and answer questions and concerns.
• Review, develop, and modify work plans, methods, and procedures; determine work priorities and develop schedules that provide adequate staff coverage.
• Provide work instructions and assistance with difficult or unusual assignments, and encourage and lead innovation initiatives.
• Assign and distribute work, review it for accuracy and completeness, and return assignments with recommendations for proper completion.
• Conduct hiring interviews and select candidates for job openings.
• Resolve operational problems, mediate conflicts, determine appropriate solutions, and promote teamwork and communication about relevant business issues.
• Develop employee goals, document performance, provide feedback, formally evaluate work, and provide recognition for effective performance.
• Help staff meet performance standards and identify opportunities for continual improvement.
• Ensure the quality, effectiveness, efficiency, and safety of unit activities.
• Coach and counsel staff to help meet performance goals and objectives.
• Document causes for disciplinary action, initiate letters of reprimand, recommend disciplinary action, respond to employee grievances, and prepare written grievance responses.

Benefits

• Guaranteed lifelong monthly pension after vesting with five years of service.
• 457B Retirement Plan.
• 140 hours of PTO earned within the first year.
• 12 paid holidays, one personal holiday, one Wellness Day, and one volunteer day per year.
• Competitive medical, dental, and vision plans effective within one month of the start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED