Park Supervisor, Titletown

Delaware North • Green Bay, WI

2d • Onsite

About The Position

Delaware North Sportservice is hiring a full-time Park Supervisor to join the team at 46 Below Cafe at Titletown in Green Bay, Wisconsin. The Park Supervisor assists management with the efficient operation of park areas in Titletown, helping create memorable experiences for fans and guests.

Delaware North has operated concessions, premium dining, and restaurants at Lambeau Field and Titletown since 2012. Its Titletown operations include Homefield Pub + Social, featuring Topgolf Swing Suites, and special events such as seasonal sledding and ice skating.

Requirements

• High school diploma or GED required.
• Experience in credit card processing required.
• Experience using a computerized POS system required.
• Basic math skills and ability to accurately total guest checks and account for inventory.
• Ability to lift up to 50 pounds.

Nice To Haves

• Associate degree in food and beverage or a related field preferred.
• Minimum of 1 year of supervisory experience in a service environment preferred.
• Experience with MICROS POS preferred.

Responsibilities

• Supervise team members across assigned Titletown park areas, coordinate breaks, and maintain efficient service.
• Train and support new and existing team members, addressing performance and disciplinary matters in partnership with management.
• Ensure accurate and timely food and beverage service, assisting with service, billing, and operational issues.
• Engage with guests, address concerns, and escalate service opportunities to management to maintain guest satisfaction.
• Verify proper setup, stocking, cleaning, and sanitation of workstations, bar areas, dining spaces, and other designated areas.
• Enforce alcohol service, health, safety, sanitation, inventory, and labor control policies and procedures.
• Complete opening and closing duties, inventory counts, POS reports, and required shift paperwork accurately and on time.

Benefits

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules
• Eligible team members may receive health, dental, and vision insurance; a 401(k) with company match; paid vacation days and holidays; paid parental bonding leave; an employee assistance program; and tuition and/or professional certification reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED