Park Store Manager, Retail Park Store in Essex, California

WESTERN NATIONAL PARKS ASSOCIATION•Essex, CA

18h•Onsite

About The Position

Western National Parks (WNP), a nonprofit partner of the National Park Service (NPS), is seeking a Full-Time Retail Park Store Manager who will lead the daily retail operations of Mojave National Preserve in Essex, CA. The park store is an extension of the national park experience and WNP prides itself on helping park visitors create lifetime memories. Revenue from purchases made at the park store supports education, research, national park projects, and community engagement at 71 national park units across 12 western states. The retail operations team is looking for a passionate leader who will be responsible for all store functions related to running a retail store including but not limited to achieving sales and high customer service ratings. In addition to supporting business planning and financial growth of store operations, you will be responsible for creating and maintaining positive, productive relationships with our National Park partners. This job opportunity is for individuals who love being in national parks and believe in working for an organization with a social purpose.

Requirements

Operation of the park store in accordance with applicable Federal and state laws, WNP policies and procedures, and professional business standards.
Conducting employee and volunteer training.
Customer service.
Analyzing and providing recommendations on store profit and loss statements and budgets.
Conducting periodic physical inventory to ensure accurate reporting.
Experience with Point of Sales systems.
Effectively displaying and merchandising product.
Planning, organization, analyzation, problem solving, multitasking, and communication.
Diplomatic and effective communication, verbally and in writing, with internal employees as well as WNPA’s board of directors, visitors, members, donors, volunteers, and members of the public.
Interpreting instructions furnished in written, oral, diagram, or other format.
Making independent judgments and maintain attention throughout performance of duties.
Working alone and with a team.
Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
Equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.
High School diploma or GED required.
Valid REAL ID driver’s license.
Ability to pass NPS background check to obtain necessary security clearance.

Nice To Haves

Prior retail and Point of Sales (POS) System experience
Prior supervisory experience

Responsibilities

Implement an innovative approach that emphasizes visitor education through the traditional retail experience.
Create and maintain positive, productive relationship with NPS and other partners.
Attend NPS staff meetings.
Collaborate with NPS and WNP Home Office staff to develop an educational product mix that engages visitors.
Become an expert in the educational value of store inventory and be able to communicate the significance to store visitors.
Achieve business goals.
Organize and/or manages special events, in collaboration with the National Park Service (NPS).
Manage all aspects of day-to-day store operations, including reporting.
Driving is required to perform job duties and functions of the position.
Perform other related duties as assigned.

Benefits

Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA
PPO Dental
Vision
Flex Medical Savings Plan
Dependent Care Savings Plan
Optional Voluntary Term Life
403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service
Short- & Long-Term Disability
A $50,000 Employee Group Life policy
EAP
Health & Wellness resources
Eleven paid holidays
Additional paid personal day
Accrued paid vacation
Sick time
15% Discount on employee purchases in-store
Employee Referral Bonus