Story Land - Happy Hauntings Park Services Host

Splish Splash Water Park • Bartlett, NH

4d • Hybrid

About The Position

The Park Services Host is dedicated to keeping each location’s public areas clean and presentable at all times. This role involves interacting with guests and coworkers in a pleasant and inviting manner, providing exceptional guest service by assisting guests with their questions or issues, and executing cleaning tasks as outlined in training and Standard Operating Procedures. Responsibilities include sweeping interior floors and outdoor walkways, ensuring pathways are litter-free, returning food trays, maintaining clean condiment and food line areas, ensuring trash receptacles are clean and emptied regularly, and keeping benches and flowerbeds free of debris. The role also requires accurately and promptly reporting maintenance problems, protecting guests' belongings, and delivering lost and found items immediately. The company is looking for individuals who love working outside, engaging with people, have an eye for detail, and take pride in keeping spaces tidy. The company culture emphasizes Heartspitality®, the intersection of heart and hospitality, aiming to bring families closer together by creating memories worth repeating. As an equal-opportunity employer, they strive to provide environments where every host, guest, and partner feels welcome, valued, and loved, treating all individuals equally and with respect.

Requirements

• Must be at least 14 years of age to comply with New Hampshire Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Ability to comply with all uniform policies
• Must possess strong attention to detail and desire to keep park clean and presentable
• Ability to safely and properly use a variety of cleaning equipment, including brooms and mops
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Nice To Haves

• Spanish or other bilingual language skills are a plus.

Responsibilities

• Interact with guests and coworkers in a pleasant and inviting manner!
• Provide exceptional guest service through assisting guests with their questions or issues
• Execute cleaning tasks as outlined in training and Standard Operating Procedures
• Sweep interior floors as well as outdoor walkways
• Ensure that all pathways are litter free
• Return food trays to food stands and maintain clean condiment and food line areas
• Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
• Ensure benches and flowerbeds are clean and free of debris
• Accurately and promptly report maintenance problems to the proper authorities
• Protect guests' belongings, deliver lost and found items immediately
• All other duties and special projects assigned by leadership

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Story Land and Living Shores parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed