Park & Recreation Administrative Assistant

City of Pontiac•Pontiac, MI

4d•$48,000 - $73,000•Hybrid

About The Position

Under the general direction of the Parks & Recreation Director, the Administrative Assistant performs a wide variety of administrative, clerical, customer service, and office management duties in support of the department's programs, facilities, and operations. The ideal candidate is highly organized, technologically proficient, detail-oriented, and capable of managing multiple priorities while maintaining excellent customer service.

Requirements

Bachelor’s degree in Business Administration, Public Administration, Recreation Administration, Office Administration, or a related field, and two (2) years of progressively responsible administrative support experience.
High School Diploma or GED, and four (4) years of increasingly responsible administrative or office support experience.

Nice To Haves

Experience using recreation management software (RecDesk, CivicRec, ActiveNet, etc.)
Experience working in municipal government or public administration
Strong customer service background
Experience with event coordination
Graphic design or marketing experience
Bilingual candidates are encouraged to apply

Responsibilities

Answer incoming phone calls, emails, and general inquiries.
Assist residents with recreation program registration, memberships, facility rentals, and park reservations.
Process park and facility reservation requests and issue approved permits.
Maintain and update the department's RecDesk recreation management software.
Enter and maintain recreation programs, leagues, rentals, memberships, and facility schedules.
Prepare correspondence, reports, meeting agendas, presentations, newsletters, flyers, and promotional materials.
Maintain department calendars, schedules, and important deadlines.
Assist with purchasing office supplies and maintaining inventory.
Process invoices, purchase orders, and other administrative paperwork.
Maintain electronic and paper filing systems.
Create online registration forms, surveys, and participant communications.
Assist with marketing recreation programs through social media, email campaigns, and printed materials.
Support special events by assisting with registrations, vendor communications, logistics, and event preparation.
Maintain confidential records and information.
Provide administrative support to department leadership and staff.
Perform other related duties as assigned.