Park Ranger Manager

City of Miami Beach•Miami Beach, FL

6d•Hybrid

About The Position

This is highly responsible technical and supervisory work in the enforcement of various applicable national, state, and local laws, codes, ordinances relating primarily to health, zoning, and environmental regulations in the City's Parks and Recreation Department. The incumbent plans, directs, coordinates and supervises the park rangers' day-to-day activities associated with the safety and security of the general public in parks and recreation facilities and property. The role provides security services in City parks, maintains a safe environment, and informs patrons about park rules and regulations, including explanations and enforcement of regulatory codes and ordinances. The incumbent also proposes improvements to current rules, regulations, and program operations. Incumbents are unarmed and have the authority to enforce park rules, issue park exclusions, warnings, and/or citations. The role involves planning, conducting, and undertaking various division functions such as inspections and issuing notices. Emphasis is placed on supervising park ranger activities within assigned geographical or functional areas, which may be citywide. Work includes both field and extensive office duties. The incumbent is expected to be available by cellular phone 24 hours a day, seven days a week.

Requirements

Possess a valid, appropriate driver's license with acceptable driving record and must maintain it throughout employment without any restrictions affecting job performance.
Possess college credits from an accredited university in the area of Public Administration, Criminal Justice, Communications, or Psychology.
Five (5) years of full-time verifiable experience dealing with the public in any of the following types of work: code enforcement, security, law enforcement, United States military, or regulatory enforcement experience.
Continued employment is dependent upon possessing or obtaining and maintaining Level 1 certification from the Florida Association of Code Enforcement within 12 months of appointment.
Possess and maintain a current certification in American Heart CPR or obtain and maintain American Red Cross Community First Aide & Safety certification within 12 months of appointment and throughout employment.
Possess and maintain a State of Florida Class "D" Security Officer License for unarmed security guards within 12 months of appointment and throughout employment.
Physical capability to run, walk, and climb over rough and unfamiliar terrain, fences, and other obstacles for extended periods of time.
Ability to establish and maintain effective working relationships with elected officials, coworkers, the press, the general public, and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity, or sexual orientation.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies.
Strong understanding of ethical behavior is required.
Ability to maintain regular and punctual attendance.
Ability to develop innovative and creative solutions to issues consistent with the City’s strategic plan.
Applicants must detail any related work experience on the application or risk disqualification.
It is the applicant's responsibility to update their NEOGOV profile with work experience, education, certifications, and personal contact information when submitting each application, failure to do so will result in ineligibility.
City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified.

Nice To Haves

Bachelor’s degree preferred.
Knowledge of supervisory methods and techniques in planning, organizing, directing, and supervising park rangers or code enforcement operations.

Responsibilities

Plans, schedules, organizes, supervises, and directs a variety of activities related to the Park Ranger Program and park ranger activities.
Assists park staff in handling complaints and enforcement of parks' code, rules, and regulations.
Supervises and evaluates the work of Park Rangers; sets priorities and assigns work to personnel.
Coordinates work activities, program functions, special events, and other related activities with other City departments, community, and private groups as needed.
Comprehends and makes inferences from written materials; maintains daily work logs and submits reports to the department and the Risk Management Division of the Human Resources Department of employee/visitor injuries, vandalism, vehicle accidents, building burglaries, patrol time, and unsafe conditions.
Reviews reports submitted by park rangers related to any warnings or written notices of violation; tracks enforcement of fines; represents the Department in court, special master, and/or related boards.
Assists with planning and monitoring the budget for the area of responsibility; coordinates ordering of supplies, including but not limited to proper signage within park limits, and ensures rangers have required uniforms.
In coordination with Parks Administration, develops policies, procedures, short- and long-term objectives, and other plans related to the assigned area; updates staff with information concerning park safety, and makes recommendations regarding park enforcement of rules, City codes, and regulations, including but not limited to animal ordinance violations and illegal trash dumping.
Enforces applicable laws, codes, ordinances, and other regulations by issuing warnings and written notices of violation to the appropriate authorities; monitors events; identifies unsafe conditions and opportunities for vandalism; checks and monitors safe use of playground and fitness equipment; opens and closes parks and/or any amenity located within the park limits.
Provides assistance in emergency situations; calls for law enforcement or medical assistance; investigates and resolves complex citizen complaints and fields questions from park ranger supervisors, park rangers, and park staff.
Assists with determining the appropriate course of action when dealing with public nuisances, group conflict, and general public interactions and determines when situations require law enforcement assistance/intervention.
Resolves procedural, operational, and other work-related problems by communicating with and responding to a demanding and diverse public by answering questions, explaining policy, and handling complaints.
Assists with the development of handbooks and training for park rangers and any volunteers and informational pamphlets for the public; participates in the preparation of grant applications.
Supports the City's policies, goals, and objectives and works with management and other staff to achieve such goals and objectives.
Performs related work as required.
Reports to work as directed during an emergency as an essential employee of the City of Miami Beach.