(Full-Time) Park Operations Supervisor

Huron-Clinton MetroparksBrownstown, PA
$81,516 - $90,020Onsite

About The Position

Under the direction of the Park Operations Manager, this position is responsible for technical, professional, and administrative work in supervising, event planning, and coordinating the activities of workers engaged in park operations. This includes supervising provisional and seasonal employees, managing scheduling, training, assigning duties, performance appraisals, and discipline. The role also participates in budget preparation and administration, and monitors operational expenditures to ensure compliance with budget constraints.

Requirements

  • Associate degree in a related field (Bachelor's preferred). Applicants with 4 or more years of related service will be given credit toward meeting the minimum educational requirements.
  • Two years of supervisory experience or five years of experience in park and recreation operations.
  • Knowledge of accounting principles, budget controls, auditing, cash controls, and professional standards and ethics.
  • Knowledge of applicable federal and state laws governing employment and business operations.
  • Knowledge of administrative and clerical procedures, filing and record management systems, computer applications such as word processing, data base programs and spreadsheets, and other office procedures.
  • Ability to work under stressful conditions and varied hours depending upon park demands.
  • Ability to use mathematics to solve problems, account for cash, design and produce financial and other reports.
  • Ability to work under stressful conditions and varied hours including weekends and holidays, depending upon park demands.
  • Ability to establish effective working relationships with subordinates, co-workers, supervisors, and park visitors.
  • Ability to execute fair and objective performance evaluations and create a productive work environment.
  • Ability to prepare, analyze, and maintain applicable records and reports.
  • Possession of a valid Michigan operator's license and acceptable driving record.
  • Ability to perform essential duties.

Nice To Haves

  • Experience in event planning preferred.
  • Knowledge of and/or ability to gain working knowledge of RecTrac, WebTrac and New World programs.
  • Possession of an Aquatic Facility Operator certification or ability to attain within 1 year of employment.
  • Possession of a ServSafe Manager certification or ability to attain within 1 year of employment.
  • Possession of an American Red Cross Lifeguard certification preferred.
  • May be assigned to work in other parks and districts as needed and if necessary.

Responsibilities

  • Assist Park Operations Manager with the operation of recreational facilities (tolling, beach, marinas, concessions, golf starter building, tot lots/playgrounds, tennis courts, boat rentals, shuffleboard courts, swimming pools/water parks, cross-country skiing and ice rink, etc.).
  • Assist in developing and implementing special events and event planning activities.
  • Supervise procurement, inventory, receipt, and accounting of equipment and supplies.
  • Supervise and coordinate tolling and other activities of the operations department.
  • Prepare and check operations reports.
  • Oversee data collection (zip codes) at facilities.
  • Hire provisional and seasonal employees.
  • Supervise provisional and seasonal employees engaged in park operations, including scheduling, training, assigning duties, performance appraisals, and discipline.
  • Develop and implement an orientation program for seasonal and part-time employees.
  • Participate in the preparation and administration of the park budget.
  • Monitor operational expenditures in compliance with budget constraints.
  • Maintain records of attendance and monies received.
  • Prepare recreational facilities for the operating season.
  • Ensure park facilities have supplies, change, etc., for daily operation.
  • Account for the collection of fees, balance transactions, and consolidate funds for deposit.
  • Design and implement revenue controls (cash register receipts, rental tickets, etc.) to ensure compliance with HCMA policy and prevent or detect fraud.
  • Produce revenue reports on computer.
  • Respond to inquiries from the public, including answering the phone, preparing written correspondence, and making presentations to inform the public of park regulations and available recreational facilities.
  • Respond to patron complaints and concerns.
  • Serve on various committees (Safety Committee, Strategic Planning Committee, etc.).
  • Provide back-up and support for Park Operations Manager and other Park Operations Supervisors within assigned Park District.
  • Adjust schedule to meet organizational needs, including special events, evenings, weekends & holidays.
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