Park Operations Manager

Audubon Institute•New Orleans, LA

2d•Onsite

About The Position

Audubon Nature Institute comprises Audubon Park, Audubon Zoo, Audubon Aquarium, Audubon Insectarium, Audubon Louisiana Nature Center, Freeport-McMoRan Audubon Species Survival Center, Audubon Center for Research of Endangered Species, Woldenberg Riverfront Park, and Audubon Wilderness Park. At Audubon Nature Institute, we are more than a collection of parks, museums, and conservation centers—we are a dedicated team with a shared mission to celebrate, protect, and connect people to the wonders of nature. Our work is guided by our culture code, which is at the heart of everything we do. We believe in Activating Impact by integrating tangible, real-world outcomes into all our initiatives, fostering a culture where every action contributes to a positive environmental impact. We are committed to Empowering Optimism, using positivity to inspire others to act and believe in their capacity to create meaningful change. We strive to Create Connection by engaging with people from all walks of life, knowing that the collective strength of a diverse community can address the most pressing challenges facing our natural world. At Audubon, we embody the spirit of Le Bon Temps, infusing the joy and vibrant culture of Louisiana into our everyday work, celebrating our unique heritage while advancing our mission. As Leaders of the Pack, we constantly seek smarter, innovative solutions, challenging conventions to drive the change we want to see in the world.

Requirements

5+ years experience in operations, grounds, horticulture, or related field
Demonstrated success managing teams
High School Diploma or equivalent
Strong verbal and interpersonal skills
Ability to operate vehicles (golf carts and gas-powered utility vehicles)
Ability to work outdoors in varied weather conditions
Comfort engaging with a diverse audience
Affinity for nature and the outdoors
Computer literacy including basic knowledge in Microsoft Office suite
Valid driver’s license

Nice To Haves

Lousiana Horticultural License
Bachelors degree
Experience with heavy equipment
First aid/CPR training

Responsibilities

Overseeing landscape and janitorial services.
Managing a team of staff.
Coordinating with internal departments and external vendors.
Ensuring all park guests have a clean, safe, and enjoyable experience.
Hiring, onboarding, scheduling, training, coaching, and supervision of the Park Operations staff.
Ensuring the team is meeting the deliverables set for the facility.
Providing support for campus events and initiatives, managing schedules and priorities of the team.
Conducting regular inspections of the facilities and teams to review the status of projects and assignments, and to identify new needs.
Fulfilling manager-on-duty roles as necessary, providing excellent customer service, guest recovery, and running point in high stress situations.
Serving as an event manager role as necessary, occasionally working evenings and weekends.
Participating in strategic and financial planning.
Effective resource management.
Proactive communication both internally and externally.
Promoting appropriate professional development opportunities for the entire team.
Supervise department team members, including hiring, onboarding, daily supervision, performance evaluations, training, development, and coaching.
Ensure appropriate staffing coverage and task prioritization based on events, programs, or scheduled maintenance needs.
Support Audubon departments, volunteers, community partners, and contractors; manage vendor requirements.
Manage departmental inventory and purchasing within budget.
Monitor equipment for safe and proper use, and support repairs and servicing as needed.
Enforce proper use of tools, PPE, equipment, and chemicals; support necessary training.
Support event operations including setup, breakdown, and recovery.