Park Assistant I

City of Gainesville•Gainesville, FL

4d•Hybrid

About The Position

This is a paraprofessional position performing varied office support and field duties related to the administration of Park programming and events; and support to Bo Diddley Plaza. Positions allocated to this class reports to a designated supervisor and work under limited supervision. Work in this class is distinguished from other classes by its varied and specialized programmatic responsibilities.

Requirements

Graduation from high school or possession of an acceptable equivalency diploma.
Four (4) years of administrative support and guest service experience in a hospitality, park or other outdoor venue preferred.
Valid driver license required upon appointment.
Valid Florida Driver License required within 30 days of appointment and at all time while employed in this classification.
American Red Cross certification (or equivalent) in Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and First Aid is required upon hire.
General knowledge of overall Park objectives.
Thorough knowledge of office management practices and procedures, business English, commercial arithmetic, spelling, and legal terminology.
Thorough knowledge of operations, functions, and scope of authority of City departments and offices.
Some knowledge of local and state agency regulatory compliances for a brownfield site.
Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to establish and maintain effective working relationships with individuals of diverse backgrounds including elected and appointed government officials, Charter Officers, City employees, representatives of other agencies, and the general public.
Knowledge of computers and relevant software.
Ability to plan, schedule, and coordinate work to meet specified deadlines.
Ability to communicate effectively, both orally and in writing.
Ability to work effectively with vendors, tenants, coworkers and the general public, this includes homeless, those violating Park rules, etc.
Work requires the physical strength and agility sufficient to safely perform all essential functions, including the ability to walk, lift, reach, stoop, pull, grasp, balance, climb, kneel, stand, and crouch.

Nice To Haves

Administrative support and guest service experience in a hospitality, park or other outdoor venue.
Bachelor degree from an accredited college or university with major course work in park management, park administration, hospitality management, business administration, environmental studies, or related field may substitute for two years of administrative support and guest service experience.
Working knowledge of ActiveNet or other relevant online reservation system is essential.

Responsibilities

Processes Park financial reports and reviews them for compliance with contracts.
Performs financial pre-qualifications and prepares detailed financial documentation.
Interviews and/or counsels Park visitors, vendors, and tenants.
Answers public inquiries about programs and events in the Park and locally.
Receives and records complaints and documents that corrective action is taken.
Assists manager in responding to requests for services from the public and other agencies.
Assists the public with Park reservations/rentals, as well as, other facilities and programs.
Assists in developing operating plans and preparing studies and reports.
Assists in the coordination of Park events with events of building tenant(s) and property lessee(s).
Gathers, verifies, prepares and maintains detailed and specialized information for a variety of reports and records.
Assists in preparing necessary reports, and composing correspondence required by local and state agencies for regulatory compliance.
Prepares contracts and agenda items and assists in monitoring of Park programs, repairs, inspections, operations, and maintenance.
Assists with preparing marketing materials and presentations.
Assists in the evaluation of new and existing programming and activities based on current or future needs and trends and past failures and successes.
Assists in maintaining records and preparing necessary reports including financial reports that account for revenues and expenditures.
Assists coordination with outside groups and businesses in Park activities designed to benefit the City.
Assists special program personnel in various activities.
Performs essential functions to ensure maximum quality guest experience.
Coordinates special committee meetings and training.
Monitors for needed maintenance and improvements to the Park site and constructed facilities ensuring compliance with plans and specs.
Monitors all new programs at the Park (e.g. classes, lessons, clinics, schools, concerts, etc.)
Assists with enforcing Park rules and regulations and maintains facilities’ security and safety.
Attends work on a continuous and regular basis.
Transcribes correspondences and reports.
Files correspondences and records.
Distributes office mail.
Performs routine clerical duties, including typing, filing, and answering the telephone.
Processes purchase requests, check requests, and purchase orders.
Maintains Park calendar of appointments, meetings, maintenance, inspections, events, programs, etc.
Assists in updating Park policy and procedure manuals when necessary.
Performs other related duties as assigned.