Racing Pari-Mutuel Technician
About The Position
Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. We strive to be the employer of choice, Century Casinos implement innovative policies, practices, employee friendly initiatives and offer valuable benefits for its employees. Reporting to the Racing Pari-Mutuel Operations Manager, Century Mile Racetrack and Casino is looking for a Full Time Mutuel Clerk to join our Off Track Betting (OTB) team for horse racing. This position is responsible for providing technical support and maintenance for mutuel and off-track betting (OTB) equipment including computers, printers, decoders, and other wagering-related hardware. The role ensures optimal functionality of wagering systems at both on-site and remote OTB locations, contributing to a seamless guest experience and operational integrity in accordance with Horse Racing Alberta and the Canadian Pari-mutuel Agency terms and conditions.
Requirements
- Strong problem solving and communication skills
- Technical aptitude in electronics, IT support, and system maintenance
- Organizational and time management skills
- Analytical ability and critical thinking
- Ability to organize and communicate thoughts
- Ability to carry out responsibilities with limited supervision
- High school diploma
Nice To Haves
- Technical training or equivalent work experience in equipment repair or IT support
Responsibilities
- Provides timely technical support for mutuel and OTB wagering systems.
- Diagnoses and resolves equipment issues including kiosks, printers, and decoders.
- Installs, configures, and tests new equipment as needed.
- Coordinates with mutuel staff and OTB partners to ensure equipment uptime.
- Maintains inventory of technical supplies and replacement parts.
- Documents all service calls, repairs, and equipment updates.
- Assists with software updates and hardware upgrades.
- Travels to OTB locations throughout Alberta for on-site support and maintenance.
- Communicates clearly with team members and external vendors.
- Additional duties as assigned.
Benefits
- Health and Dental Benefits
- Registered Pension Plan with Matching Contributions
- Discounted food
- Employee Assistance Program
- On-site parking
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
