Parent Liaison

Wake County Public School System•Knightdale, NC

1d•Hybrid

About The Position

Provides needed information, education and support to families at assigned schools. Works with staff at assigned schools to contact parents and build relationships that foster family involvement in their children's education. Builds relationships with community agencies that will enhance parent’s ability to guide parents toward needed resources.

Requirements

Working knowledge of community programs/resources
Considerable knowledge of Microsoft Office including Word, Excel, and PowerPoint; Google Apps
Excellent customer service skills
Effective time management skills
Strong organizational skills
Ability to work in a team environment
Ability to work independently and complete tasks in the absence of clear direction
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the proper flow of information, collaborative efforts, and feedback
Ability to establish and maintain effective working relationships with school system staff, students, and vendors
High school diploma or equivalent
Must hold and maintain a valid motor vehicle operator’s license according to the State of North Carolina requirements

Nice To Haves

Experience working with families building relationships and fostering involvement in education

Responsibilities

Establishes and maintains working relationship with staff and administrators at assigned schools.
Assists schools in contacting and communicating with parents.
Conducts home visits to build positive relationships with families from assigned schools and develop two-way communication between home and school.
Notifies parents at each school of Parent Liaison function and times of availability at assigned schools.
Responds to staff requests to contact parents and provide written follow-up to staff via the Parent Contact Request Form.
Responds to parent requests for contact promptly and provide written follow-up via the Parent Contact Request Form.
Notifies counselor, nurse and social worker at each assigned school of Parent Contact Request by staff via copy of the Parent Contact Request Form.
Uses multimedia formats in communicating information to parents.
Attends orientation sessions and monthly meetings as directed by the supervising administrator.
Participates as member of each assigned school's Education Success site team.
Serves as a family advocate to per assigned school.
Compiles data in a timely manner.
Plans and presents parent information workshops at assigned schools as requested or approved by school administrator.
Compiles and often updates resource materials needed resource information to parents.
Performs other related duties, as assigned.