Parent Ally

FAMILY INVOLVEMENT CENTER•Phoenix, AZ

3d•Onsite

About The Position

The Parents for Parents (P4P) Parent Ally supports parents who are involved in a child welfare dependency case. The Parent Ally (PA) has previous experience navigating their own dependency case and walks alongside the parent throughout their journey. The PA connects the parent to classes, training, and resources.

Requirements

High school diploma or GED certificate.
Must have a closed dependency case.
Can clearly articulate how they have accepted responsibility for the issues which lead to their family's involvement in Dependency Court.
Sensitivity to the needs of clients and staff from diverse cultural and economic backgrounds required.
Demonstrated knowledge and skills of basic computer competencies such as email, calendaring, entry-level data entry, and familiarity with Microsoft Office (Word, Outlook, Teams).
Ability and willingness to work as part of a team.
Able and willing to provide parents newly involved in the dependency process with a positive and constructive perspective on how they too can succeed.
Must have reliable transportation and proof of registration and insurance as required by the Law in Arizona, to receive work-related travel reimbursement.
Must have the ability to travel up to 50 percent of the time in assigned geographic area.
Requires adequate writing and typing skills to complete and submit necessary information and communication effectively between coworkers, external services and for/about the parent/caregiver.
Must be flexible and willing to work at times when the family is available which may include evenings and weekends.

Responsibilities

Identify and provide outreach to parents at dependency court hearings.
Offer encouragement and helpful suggestions to parents.
Collect accurate contact and demographic information on all parents with whom outreach is made.
Invite all parents with whom outreach is made to attend P4P classes.
Provide parents with written materials about resources that can assist them in their cases.
Provide telephone/email/text follow-ups to parents who have signed up for classes.
Facilitate Helping Other Parents Engage (HOPE) class. The class assists parents in gaining knowledge about the dependency court process and provides ongoing peer support.
Ensure all handouts for classes/support groups are created and available at each meeting.
Share personal experiences of navigating the child welfare system with parents and class participants which are honest and constructive.
Listen to parents’ concerns and questions in high stress situations and follow through on finding answers to parents’ questions.
Collect and document all required parent information required for stakeholder reporting.
Ensure all pre/post surveys are collected and completed.
Make presentations at child welfare forums, conferences, and training if scheduled by program manager.
Attend training and other mandatory P4P events as needed.
Take responsibility for creating and maintaining a safe and welcoming community for people of color, trans and gender-non-conforming folks, and other populations who routinely encounter systemic oppressions.
Works in conjunction with representatives from community-based organizations and child-serving systems to provide support to families receiving services.
Works collaboratively with the parent and other team members including court personnel, and other system stakeholders involved in the parent’s case.
Serves as the liaison between organizations, service providers and stakeholders associated with the FIC recipient to promote collaborative continuity of care.
Connects recipients to resources in the community and aids them in engaging with identified resources identified.
Attends meetings, court proceedings, classes, groups, or other activities with the parent/caregiver.
Exchanges information through listening and talking with parents, agency staff, employers, and community representatives.
Establishes and maintains positive and effective working relationships with internal staff, community resources, and stakeholders.
Maintains and updates the assigned family’s documentation.
Documents all communication and/or contact with the parent/caregiver including any activities associated with/on behalf of the FIC recipient.
Communicates with program lead and manager regarding possible barriers to successful completion of job duties.
Meets with their assigned supervisor weekly to maintain updates and seek guidance.
Assumes responsibility for ensuring completion of required documentation within acceptable standards as determined by the Director.
Respects and sets appropriate boundaries with families, community members, professionals, and co-workers.
Represents FIC mission and values with all stakeholders.
Understands and adheres to all internal policies and procedures, training expectations, and AHCCCS covered guidelines.
Perform services with dignity, respect, and professional demeanor.
Works independently with minimal supervision.
Plans and organizes professional schedule to meet established deadlines.
Manages multiple priorities with strong attention to detail.
Must be flexible in taking on various positions and tasks as assigned.