Paralegal

Eric Buchanan & Associates•Chattanooga, TN

14h•Onsite

About The Position

Eric Buchanan & Associates is a boutique firm focusing on helping individuals nationwide protect their right to disability insurance and other ERISA benefits, such as life and health insurance. Our team passionately fights to save our clients from the abuse of greedy insurance companies. We take pride in bringing the best legal representation and team available, who put forth their best efforts to help our clients. We have a team environment that works hard for our clients but also takes time to have fun together. We have team-building activities during the year to enjoy time outside the office. We are always searching for talented paralegals who take pride in their profession and want to join us in fighting for our clients.

Requirements

Experience in a customer service role in a professional service environment (law firm, doctor's office, bank, accountant, etc.).
Strong telephone skills and personality reflecting a high level of excellence.
Exemplary punctuality and attendance record.
Above average skills in attention to detail, note-taking, organization, multi-tasking, timeliness, following through, and following up.
Ability to think outside the box, problem-solve, and bring solutions or suggestions to the team.
Openness to change.
Desire to continuously learn new and better ways to support clients and the team.
Positive attitude and a kind, empathetic, helpful, determined, hard-working personality.
Versatile, open communication skills for cooperative efforts.
Core values include integrity, honesty, respect, accountability, quality, passion, and teamwork.
Looking for a position where you can learn and grow.

Responsibilities

Managing a caseload of files with multiple and often short deadlines at the administrative and court level.
Coordinating attorney appointments for assigned cases.
Reviewing case mail daily, updating the case management system with deadlines, and keeping the attorneys informed.
Developing medical evidence in a case for the attorneys to review.
Filing administrative appeals and court filings timely.
Communicating, following up, and following through with attorneys, clients, and any party associated with a case.
Being a relationship manager for assigned clients and providing them with top-notch customer service.