Paralegal, Mental Health Advocacy Program for Kids

Health Law Advocates • Boston, MA

3h

About The Position

HLA provides free legal services to Massachusetts residents in low-income situations who face barriers to accessing health care. MHAP for Kids improves the health and increases the educational success of children with unmet mental health needs. Experienced staff attorneys provide free legal representation to families with low income, advocating for access to mental health services and diverting children from the juvenile justice and child welfare systems.

Requirements

• Legal or consumer assistance background
• Proficiency in Microsoft software
• Enthusiasm for public interest advocacy
• Patience on the phone
• Meticulous organizational and time management skills
• Ability to effectively manage multiple priorities
• Work both independently and as an effective team member
• Collaborate with and support staff at all levels of our organization
• Communicate clearly and professionally
• Maintain confidentiality
• Demonstrate intellectual curiosity, openness, and the desire and ability to listen and learn
• Understand and believe in the mission of the organization
• Embody the values of the organization, including a commitment to decreasing inequity in our health care system and society as a whole

Nice To Haves

• Bilingual skills (English and Spanish, Portuguese, and/or Haitian Creole)

Responsibilities

• Conduct initial client intake phone calls and draft follow up correspondence
• Manage and triage all inquiries from individuals seeking assistance
• Perform client eligibility screenings
• Manage client waitlist
• Interact with client referral organizations
• Maintain case management system
• Secure signed release forms and verify MassHealth enrollment
• Gather and organize client documents
• Review and summarize school, medical, and treatment records
• Attend meetings with attorneys
• Prepare documents for hearings
• Conduct background research
• Order supplies
• Handle outgoing and incoming mail
• Scan documents
• Conduct client interviews and gather client questionnaires to support an evaluation of MHAP for Kids by a research team at the Boston University School of Public Health

Benefits

• Comprehensive health insurance
• 401(k) contributions
• Generous paid leave policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed