Paralegal Pre-Litigation Case Manager

Staff My NetworkAtlanta, GA
Onsite

About The Position

We are seeking to hire an experienced Paralegal Medical Case Managers. We have two openings at Collision Law Group.

Requirements

  • Minimum of three years experience as a Medical Case Manager working in a law firm
  • Law Firm Pre-Litigation Case Management Experience required
  • Personal Injury Law Firm experience
  • Understand how to manage a case from intake through settlement preparation
  • Experience handling a case load of 125 to 150 clients
  • Experience gathering medical records and bills and ensuring they are accurate
  • Experience handling body injury claims
  • Experience requesting police reports, and insurance information
  • Understand how to track treatment status and follow up with providers
  • Understand how to handle clients who are upset, impatient, or non-responsive
  • Excellent communication and organizational skills
  • Attention to detail
  • Comfortable with change

Nice To Haves

  • If you speak Spanish that is a plus
  • Spanish speaking preferred
  • Experience with client management software, such as Salesforce, Clio, Filevine, Needles, SmartAdvocate, or similar systems a plus
  • Comfortable with Google Workspace, Adobe,, Word, Excel, and e-signature platforms

Responsibilities

  • Conduct initial client phone calls to gather details about the personal injury case
  • Work with Personal Injury Attorneys
  • Communicate with providers and update the app with accurate information
  • Provide medical case management to clients
  • Communicate with clients regularly, providing updates on case progress and addressing their medical concerns
  • Coordinate scheduling medical provider appointments
  • Provide support and guidance to clients throughout their process

Benefits

  • Medical
  • dental
  • vision
  • short-term disability
  • long-term disability
  • Life Insurance
  • 401(k)
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