Paralegal Pre-Litigation Case Manager

Staff My Network LLC•Atlanta, GA

1d•$65,000 - $75,000•Onsite

About The Position

We are seeking to hire experienced Paralegal Medical Case Managers for two openings at Collision Law Group. This role involves managing pre-litigation cases, coordinating medical records and treatment, and communicating with clients and providers.

Requirements

Minimum of three years experience as a Medical Case Manager working in a law firm
Experience managing 125 to 150 cases
Law Firm Pre-Litigation Case Management Experience required
Personal Injury Law Firm experience
Understand how to manage a case from intake through settlement preparation
Experience gathering medical records and bills and ensuring they are accurate
Experience handling body injury claims
Experience requesting police reports, and insurance information
Understand how to track treatment status and follow up with providers
Understand how to handle clients who are upset, impatient, or non-responsive
Excellent communication and organizational skills
Comfortable with Google Workspace, Adobe, Word, Excel, and e-signature platforms
Attention to detail
Comfortable with change

Nice To Haves

Spanish speaking
Experience with client management software, such as Salesforce, Clio, Filevine, Needles, SmartAdvocate, or similar systems

Responsibilities

Conduct initial client phone calls to gather details about the personal injury case
Work with Personal Injury Attorneys
Communicate with providers and update the app with accurate information
Provide medical case management to clients
Communicate with clients regularly, providing updates on case progress and addressing their medical concerns
Coordinate scheduling medical provider appointments
Provide support and guidance to clients throughout their process