Paragon Intake Clinician I - BioPlus Specialty Pharmacy

Elevance Health•Tampa, FL

5d•Hybrid

About The Position

BioPlus Specialty Pharmacy, a member of the Elevance Health family of companies, provides specialty medication services and personalized support throughout consumers’ treatment journeys. The Paragon Intake Clinician ensures intake information is accurate and complete by entering patient demographics into the company database and helping arrange home services required for new referrals. This hybrid role requires associates to work in-office one to two days per week. Candidates must live within a reasonable commuting distance of a posting location unless an accommodation is granted. The role may require extensive travel to the worksite and other locations as necessary.

Requirements

High school diploma or equivalent.
At least 2 years of nursing experience in a clinical specialty involving infusion therapy, including patient assessment, venous access, and emergency patient care.
Current, active, valid, unrestricted LPN/LVN or RN license to practice within the scope of the license in applicable U.S. state(s) or territory.
Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills are expected in URAC-accredited areas.
Ability to work in-office one to two days per week and reside within reasonable commuting distance of a posting location, unless an accommodation is granted.
May require extensive travel to the worksite and other locations.

Nice To Haves

At least 1 year of previous specialized home health experience.
Previous IV therapy or infusion experience.
Case Manager certification.
Bilingual ability.

Responsibilities

Obtain patient referral data as quickly as possible.
Document initial referral information.
Notify pharmacy and reimbursement managers of pending referrals.
Enter new patient information into the computer system completely and accurately.
Generate and track required forms, including AOB and ABN.
Forward patient documentation to clinical staff at the appropriate location and to reimbursement staff.
Communicate applicable information regarding therapy and financial arrangements to patients and caregivers.
Support effective communication between patients and the company, including documenting suggestions, complaints, and requests.
Assist in setting up home services required for new referrals.