PAP Specialist

COLLIN COUNTY MENTAL HEALTH RETARDATION CENTER • McKinney, TX

8d • Onsite

About The Position

This position is part of a multidisciplinary team that aids individuals in the outpatient behavioral health setting who need reduced costs or no cost medications. This position is under the supervision of the clinic nursing supervisor and Director of Nursing. The PAP specialist will guide the individual in completing PAP applications for submission to the pharmaceutical company for each of their prescribed medications which have a qualifying program. All applications require extensive follow-up to track applications through the process to final decision by the manufacturer. The PAP specialist will have to be comfortable with utilizing multiple software systems to track applications, reorder medications and establish re-enrollment applications. A key component to success in this role is superior task organization and an ability to effectively schedule appointments as needed to complete the application process. Chart audit experience, insurance verification experience and a working knowledge of antipsychotics, antidepressants, psychotropic agents, mood stabilizers and anticonvulsants are very important for analyzing PAP application set up options. PAP specialist will also support the medical and nursing teams with client vital signs and clinical flow as needed and staffing patterns dictate. Other duties as assigned.

Requirements

• High School Diploma or general education degree (GED) required.
• 3 years’ experience working in a medical office, agency, or hospital required.
• Working Knowledge of Behavioral Health Medications (antipsychotics, antidepressants, psychotropic agents, and mood stabilizers, anticonvulsants).
• Working knowledge of the Patient Assistance Programs.
• Ability to use multiple software programs with limited supervision.

Nice To Haves

• 2 years’ experience in community mental health or related field preferred.
• Bilingual (English/Spanish) is preferred.
• Superior Organizational Skills.

Responsibilities

• Guide individuals in completing PAP applications for submission to the pharmaceutical company.
• Track applications through the process to final decision by the manufacturer.
• Utilize multiple software systems to track applications, reorder medications, and establish re-enrollment applications.
• Schedule appointments as needed to complete the application process.
• Analyze PAP application set up options.
• Support medical and nursing teams with client vital signs and clinical flow as needed.
• Assist individuals in filling out applications for prescription assistance.
• Reach out to individuals via phone and mail to coordinate application process.
• Analyze applications for completeness and obtain records to assist completion.
• Follow up with pharmaceutical companies to track application progress.
• Receive and track medications within the PAP program.
• Reorder PAP medications.
• Verify insurance.
• Backup to medication distribution activities including receiving and distributing medications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED