Palliative Care Manager
About The Position
At Emmanuel Hospice, we understand the role that palliative care can offer in our community and we are excited to bring this service to life alongside our core hospice services. This role offers the rare opportunity to be a cornerstone in launching Emmanuel Hospice’s new palliative care program, shaping its vision, structure, and long term impact. As a key leader, you will guide the development of innovative care models that will meaningfully support patients who are facing serious illness and their families. Your expertise will directly influence how the program grows, evolves, and becomes an essential part of the Emmanuel Hospice continuum of care. Reporting directly to the CEO, the Palliative Care Manager ensures the program reflects excellence, regulatory compliance, and the mission to support patients and families with serious illness. This full-time, Salaried position offers a dynamic and rewarding experience for a social worker who thrives in diverse environments and enjoy being part of a collaborative, mission-driven team.
Requirements
- Master's degree in social work required; hospice or palliative care related leadership experience preferred.
- Experience in Electronic Medical Records and Microsoft Office products is required
- Strong interpersonal, communication, and leadership skills with a demonstrated ability to collaborate effectively across disciplines, and guide teams through periods of growth and change.
Nice To Haves
- Prior program development experience preferred
Responsibilities
- Lead all program startup activities, including workflows, policies, and operational design
- Manage program budget, financial performance, billing processes, and revenue cycle
- Supervise and support palliative care staff in collaboration with the Medical Director
- Oversee compliance with Medicare, Medicaid, commercial payers, and accreditation standards
- Support provider credentialing and payer contracting
- Ensure efficient scheduling, referrals, documentation, and care transitions
- Drive program growth, customer service, and performance improvement
- Deliver social work services during start up and as needed
- Participate in the Manager On-Call Rotation for hospice services
- Travel within the service area to patient homes and healthcare facilities
Benefits
- Mileage reimbursement at the federal rate
- Generous PTO package
- 403(b) retirement plan with employer match
- Medical, Dental, and Vision coverage starting Day One
- Employer-paid Life and Short-Term Disability
- Self-care coaching and Employee Assistance Program
- Technology providedas needed (laptop/iPad, cell phone)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
