Palliative Care Manager

UnitedHealth Group•Seattle, WA

8d•$60,200 - $107,400•Hybrid

About The Position

As the Palliative Care Manager, you provide expert palliative care support to patients and families while strengthening primary palliative care capabilities across clinical teams. You improve quality of life for patients with serious illness by leading advanced communication and goals-of-care discussions, supporting symptom management, coordinating care, and collaborating across interdisciplinary teams. You partner across care settings to ensure compassionate, patient-centered, and goal-concordant care throughout the disease trajectory.

Requirements

Current, active RN licensure in the State of Washington
Current BLS certification or ability to obtain certification within 30 days of employment hire date
3+ years of experience in a physician’s office, clinical, hospice or hospital setting
Valid driver’s license within the state of work
Reliable transportation for daily travel to various locations as assigned

Nice To Haves

BSN
Certification or specialized training in palliative care
Experience in palliative care, hospice, geriatrics, complex case management, or serious illness care
Experience working with geriatric populations
Experience providing staff education, coaching, or clinical training

Responsibilities

Conducts home dyad visits
Conducts telephonic nursing follow up
Assess patient and family understanding, values, and preferences to guide care decisions
Develop, implement, and adjust individualized palliative care plans aligned with clinical status and patient goals
Coordinate care across settings (primary care, specialty care, inpatient, SNF, hospice, home health, community partners)
Support advance care planning, including POLST, advance directives, and DPOA documentation
Document complex cases, care plans, and transitions clearly and in a timely manner
Manage competing priorities independently while adhering to organizational policies and regulatory requirements
Educate and coach staff on serious illness communication, symptom management, and palliative care principles
Promote interdisciplinary collaboration and patient-centered care practices
Participate in case reviews and team meetings
Engage in ongoing professional development in palliative care best practices
Foster a collaborative, respectful, and patient-centered work environment
Maintain strong relationships with patients, families, providers, and community partners
Demonstrate professionalism, adaptability, and emotional intelligence
Support organizational mission, values, and continuous improvement initiatives