Paintless Dent Repair Trainer

Dent Wizard•Charlotte, NC

1d•$98,000 - $110,000

About The Position

Dent Wizard is hiring a Paintless Dent Repair (PDR) Trainer to develop a skilled and efficient technician workforce through comprehensive training and knowledge transfer. The Trainer works closely with field management to teach essential PDR skills and to design, deliver, and improve training programs. The role includes conducting hands-on and classroom instruction for new and existing technicians; coaching trainees and assessing their proficiency; updating training materials and procedures; communicating trainee progress to leadership; maintaining training records and facility equipment; and coordinating onboarding and the transition from training to field work. The Trainer also participates in company meetings, workshops, and trade shows to stay engaged with industry trends. The position requires extensive PDR expertise, Dent Wizard technician experience, strong coaching and communication skills, and the ability to demonstrate techniques and tools. The work involves a shop or training environment with moderate noise and physical activity, including extended standing and walking, frequent bending and climbing, and lifting up to 45 pounds. Applicants must pass a pre-employment drug screening and background check. Starting compensation is expected to be $98,000–$110,000 per year, depending on qualifications, experience, and geographic location. Total compensation may also include commission, bonus, or profit sharing. Dent Wizard offers paid time off, medical, dental, and vision coverage, and a 401(k) match.

Requirements

Paintless Dent Repair subject-matter expertise and deep technical knowledge.
Minimum 4-Star LOA Certification.
At least 5 years of experience as a PDR Technician with Dent Wizard.
$150,000 or more in annual billing in at least one of the last three years as a PDR Technician.
Proficiency with Dent Wizard Standard Issue Kit tools and advanced PDR tools.
Strong understanding of Dent Wizard’s business structure and operations.
Working knowledge of ReconPro invoicing software and proper SKU application.
Proficiency in SharePoint, OneDrive, PowerPoint, Word, and Viva Engage.
Experience with training processes and procedures.
Strong coaching and mentorship abilities.
Ability to lead interactive huddle meetings and conduct live PDR demonstrations.
Excellent demonstration, presentation, and communication skills.
Strong customer-retention skills to support business growth.
Ability to communicate effectively and negotiate solutions with stakeholders.
Ability to stand and walk for extended periods and frequently stoop, kneel, crouch, bend, squat, and climb.
Close, distance, and depth-perception vision, with the ability to adjust focus.
Manual dexterity for precision tasks and repetitive motion.
Ability to lift up to 45 pounds.
Ability to work with moderate noise in a shop or training environment.
Must pass a pre-employment drug screening and background check.

Responsibilities

Conduct hands-on and classroom training for new hires and existing technicians on PDR techniques, tools, and best practices.
Deliver training aligned with company standards and customer expectations.
Coach and mentor trainees individually to build skill proficiency and confidence.
Demonstrate proper use of PDR tools and techniques, including glue pulling, blending, and panel access.
Assess trainee performance and provide constructive feedback.
Ensure trainees understand and follow safety protocols for tools, chemicals, and vehicle surfaces.
Adapt training to trainees’ skill levels and learning pace.
Help develop, update, and improve training materials, manuals, and standard operating procedures.
Collaborate with leadership to identify changes to training programs.
Communicate trainee progress, strengths, and areas for improvement to managers and leadership.
Recommend post-graduation experiences based on trainee assessments.
Maintain accurate training records, including attendance, assessment results, and certification status.
Help maintain training facility equipment, tools, and workspaces.
Coordinate with stakeholders to onboard new hires and support a smooth transition from training to field work.
Participate in company meetings, workshops, and trade shows to stay current with industry trends.