Paint Associate Lead
About The Position
The Paint Associate Lead is responsible for overall customer satisfaction, driving sales, building sales skills and product knowledge, and maintaining the safety, security, and integrity of the paint department. The role provides customer assistance and sales service, develops store associates through paint training and coaching, supports the department’s inventory and presentation, and drives the Business To Business (B2B) paint business. The position requires knowledge of paint types and finishes, decorative finishes, painters’ tools, and the uses of adhesives, solvents, and caulk. It also involves using equipment and machinery to match and mix paint and visually distinguishing slight differences among a wide range of colors. The Paint Associate Lead works with store management, other sales departments, and front-end associates to meet customer needs, attends mandatory monthly store meetings, and performs other responsibilities assigned by store management.
Requirements
- Able to perform each essential duty satisfactorily.
- Department and product knowledge that includes identifying and explaining paint types and finishes, explaining and demonstrating faux and decorative finishes, identifying and explaining painters’ tools, and explaining the uses of adhesives, solvents, and caulk.
- Able to use equipment and machinery to match and mix paint.
- Able to visually distinguish slight differences across a wide array of colors.
Responsibilities
- Provide fast, attentive sales service by proactively approaching customers, assessing their needs, and assisting them.
- Explain product features and benefits and recommend related items to support complete projects.
- Greet, qualify, recommend products to, and close sales with customers in the paint department.
- Troubleshoot customer issues and problems.
- Maintain basic knowledge of adjacent departments.
- Maintain the in-stock position of the assigned area and ensure it is clean, shopable, and safe.
- Work with store management, other sales departments, and front-end associates to meet customers’ needs.
- Use equipment and machinery to match and mix paint, and visually distinguish slight differences among colors.
- Train, coach, and develop store associates in the Paint department.
- Drive the Business To Business (B2B) paint business.
- Attend mandatory monthly store meetings.
- Perform other responsibilities as assigned by store management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
