Paid Media Account Manager, Commerce

New York Post • New York City, NY

2d • Hybrid

About The Position

The New York Post is seeking an organized, proactive, and detail-oriented Paid Media Account Manager, Commerce to support its rapidly growing Paid Media business. This role is ideal for a post-sale champion who excels at client communication, project management, and operational execution within the performance marketing space. The successful candidate will act as the strategic bridge between brand partners and internal sales and social teams, taking ownership from partnership secured through successful onboarding and fast-turnaround campaign launches. The team is competitive, agile, and data-driven, reacting quickly to market trends and opportunities.

This role involves managing client communication and onboarding, reviewing creative assets and ad copy for compliance, collaborating internally with sales and social teams for approvals, overseeing campaign setup and launch on platforms like Meta Business Manager and TikTok Brand Access, ensuring proper tracking and permissions. The position also focuses on client success through proactive communication and optimization guidance, staying updated on social platform advertising trends, and supporting billing processes including invoicing, spend tracking, and revenue reconciliation.

Requirements

• Detail-Oriented & Organized: A master of execution who can track multiple client timelines, creative deadlines, and financial sheets without missing a beat.
• Exceptional Communicator: Highly professional written and verbal communication skills, with the ability to manage client expectations gracefully.
• Problem-Solver: Proactive in identifying potential campaign bottlenecks (e.g., ad rejections, tracking issues) and quick to implement solutions.
• Collaborative: A true team player who enjoys working cross-functionally across sales, editorial, social, and finance departments.
• Experience in digital account management, client success, or ad operations.
• Foundational understanding of the Paid Social ecosystems (e.g., Meta, TikTok), and Paid Search.
• Comfortable working with data, Excel/Google Sheets, and analytics dashboards.
• Basic experience with or understanding of digital media billing, tracking insertion orders (IOs), and monthly financial reconciliation.
• Proven ability to manage a high volume of accounts simultaneously in a fast-paced, deadline-driven media environment.

Responsibilities

• Act as the primary day-to-day point of contact for brand and agency partners, onboarding them and managing ongoing communications.
• Review client creative assets, and ad copy to ensure compliance with both New York Post brand guidelines and social platform policies.
• Liaise closely with the Paid Media Sales team and coordinate with the internal Social team to fast-track creative approvals and asset delivery.
• Oversee the technical setup and launch of paid media partnership through relevant platforms (Meta Business Manager, TikTok Brand Access, etc.), ensuring all tracking and permissions are set up correctly.
• Act as an extension of your partners’ growth marketing teams through proactive communication, strategic collaboration, and optimization guidance.
• Stay ahead of the curve on social platform advertising trends, compliance shifts, and emerging digital opportunities.
• Take ownership of the post-campaign financial lifecycle by assisting with monthly invoicing, spend tracking, and revenue reconciliation.

Benefits

• Comprehensive and competitive benefits package covering health, retirement, wellbeing, and more.
• Optional benefits to meet the diverse needs of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed