PACT Specialist

Center For Mental Health•Helena, MT

16h

About The Position

Many Rivers Whole Health is hiring a PACT Specialist to join a multidisciplinary team serving adults with severe and persistent mental illness. The role provides treatment, rehabilitation, advocacy, case management, and support to help clients achieve recovery, independence, and improved quality of life. Approximately 75% of services are delivered in community settings, where clients live, work, and spend time. The PACT Specialist coordinates individualized care, develops clients’ skills and supports personal goals, builds therapeutic relationships, and connects clients with community resources. The role uses a recovery-based, trauma-informed approach and includes crisis support and participation in an on-call rotation that may include evenings, weekends, and holidays. The position is full-time, non-exempt, and located in Helena, Montana.

Requirements

Bachelor’s degree in a Human Services-related field and two years of full-time experience serving individuals with mental illness; or an Associate’s degree in a Human Services-related field and four years of full-time experience serving individuals with mental illness. Other combinations of education, lived experience, advocacy experience, or professional experience demonstrating the required knowledge, skills, and abilities may be considered.
Valid Montana driver’s license, personal vehicle, and current vehicle insurance.
Ability to pass Many Rivers Whole Health medication certification requirements.
Strong verbal and written communication skills.
Ability to effectively engage and support individuals experiencing serious mental illness.
Must pass background and motor vehicle record checks.

Nice To Haves

Experience working with adults with severe and persistent mental illness (SPMI/SDMI).
Experience providing community-based behavioral health services.
Knowledge of recovery-oriented and trauma-informed care practices.
Experience with case management, crisis intervention, or psychosocial rehabilitation services.
Familiarity with community resources, benefits systems, and behavioral healthcare services.

Responsibilities

Provide case management, rehabilitation, and support services to an assigned caseload.
Develop, implement, monitor, and update individualized treatment plans in collaboration with the treatment team.
Deliver individual supportive counseling, symptom management, and recovery-oriented services.
Conduct comprehensive assessments of clients’ needs, strengths, and goals.
Help clients access housing, benefits, employment, healthcare, and other community resources.
Educate clients and families about mental health conditions, recovery, and available support services.
Coordinate care and serve as a liaison with family members, healthcare providers, and community agencies.
Provide crisis intervention and participate in an on-call rotation, including evenings, weekends, and holidays.
Deliver and observe medications as appropriate and maintain required agency medication certification.
Document services, progress notes, assessments, and treatment activities in accordance with agency standards.
Comply with applicable confidentiality, privacy, and regulatory requirements.
Transport clients as needed and provide services throughout the community.
Participate in team meetings, training, and collaborative treatment planning.
Support recovery-based, trauma-informed service delivery.
Perform other duties as assigned.