PACS/RIS Administrator

Humboldt Park Health•Chicago, IL

10d•$80,000 - $90,000

About The Position

Humboldt Park Health is a community-based hospital founded in 1894, committed to serving the Humboldt Park community. It is a 200-bed acute care facility focused on patient-centered healthcare, quality, and compassionate care. The hospital reinvests in the community through various programs and initiatives. Humboldt Park Health emphasizes supporting its employees with meaningful benefits, retirement planning, and opportunities for growth within a compassionate, team-oriented environment.

Requirements

1-3 years of similar experience required
Bachelors degree required

Nice To Haves

4+ years of similar experience preferred

Responsibilities

Installs, modifies, configures, and maintains the Radiology Information System (RIS) and related Picture Archiving and Communication System (PACS) for multiple departments.
Provides technical expertise in implementing and supporting all RIS/PACS functions and ensuring the daily operational integrity of the systems.
Serves as a liaison between internal groups, the organization, and vendors regarding all digital imaging initiatives.
Ensures timely and accurate capture of DICOM image data into the PACS system.
Ensures remote access is available to appropriate radiologists, physicians, and other users.
Directs correction of broken exams to ensure data integrity in PACS.
Works with appropriate internal staff to develop backup, downtime, and periodic system maintenance procedures and resolve workflow issues.
Assists with strategic planning initiatives for digital imaging systems.
Acts as the key resource for operation, design, and improvement of assigned systems including RIS and PACS.
Answers system functionality questions, resolves internal issues concerning the system, and responds to requests for information from user departments, hospital administration, radiologists, providers, and attending physicians.
Trains users in new functions, customization, and upgrades, providing training materials, checklists, and easily accessible reference guides.
Helps management identify appropriate learning opportunities for the RIS/PACS administrator and cooperates with management to acquire and schedule such learning.
Provides reports in response to management requests and assists management with the interpretation of information.
Manages and reviews system utilization, error, and turn-around reports.
Monitors all system activities to ensure data security, integrity, and validity, as well as efficient and appropriate system usage.
Reports any concerns to management, hospital privacy officer, and/or compliance officer, as appropriate.
Plays the lead hospital role in the initial planning and implementation of the system and system expansions, replacements, and upgrades.
Participates in software and hardware upgrades and equipment replacement, projects future system needs and uses, and keeps abreast of changes in computer hardware available on the market that affect assigned computer systems and users.
Maintains assigned computer systems, including periodic updates and modifications following established change management procedures.
Documents changes in the hospital’s change management system.
Addresses the evolving system needs in terms of software, hardware, or staff through interaction with management, users, radiologists, providers, other departments, and vendors.
Identifies areas of improvement for the user community.
Works with HPH clinics and other departments to maximize PACS utilization.
Assesses hardware’s ability to meet timely processing of data as the database expands.
Monitors disk usage and disk space, requests and initiates addition of storage capacity when required.
Participates in the development and periodic review of policies and procedures which relate to assigned computer systems.
Considers policy and procedures when system changes impact user workflow or data requirements.
Monitors, manages, and coordinates vendor-approved operating system patches and vendor-approved antivirus patches and updates.
Monitors image quality and performs and documents reading monitor calibrations.
Documents problems – initial problem, progress, final resolution, and cause – in designated issue problem tracking systems – vendors and hospitals.
Involves vendors in problem resolution as appropriate.
Participates in the department’s rotating off-hours emergency on-call coverage.