PACS Administrator

Appalachian Regional Healthcare, Inc.•Lexington, KY

About The Position

The PACS Administrator manages all aspects of PACS systems at ARH facilities, including system development and maintenance, adherence to organizational policies and procedures, system security, and coordination with staff to keep systems operating at peak potential. Hands-on expertise with the systems is encouraged and expected. The role also manages the Radiology Transcription system as it relates to radiology resources. The administrator provides day-to-day operation and administration of PACS environments, supports McKesson PACS, PowerScribe, and related radiology information systems, and works with Radiology, Clinical, Information Technology, quality management, end users, and vendors to maintain reliable systems and effective workflows. The position supports system maintenance, updates, integrations, implementations, upgrades, testing, optimization, training, and compliance with organizational standards.

Requirements

  • Bachelor's degree required.
  • Five years of relevant work experience required.
  • Demonstrated ability to work independently required.
  • Advanced problem-solving and decision-making skills.
  • Advanced collaboration and teamwork skills.
  • Advanced growth mindset skills, including adaptability and the ability to develop self and others.
  • Advanced execution and delivery skills, including planning, implementation, support, and follow-through.
  • Advanced digital literacy skills.
  • Ability to work independently while managing multiple priorities and deadlines.
  • Strong analytical, organizational, and communication skills.
  • Ability to build effective working relationships across departments and organizational levels.

Responsibilities

  • Provide guidance and assistance in developing, implementing, and maintaining organizational IT policies and procedures related to Radiology and imaging systems.
  • Administer day-to-day PACS operations, including image workflow, archiving, auto-routing, prefetching, and related activities.
  • Collaborate with Radiology, Clinical, and Information Technology staff to optimize PACS performance and support quality patient care.
  • Communicate complex technical concepts to customers, staff, leadership, and end users in an understandable manner.
  • Use technical expertise, analytical abilities, and problem-solving skills to identify, troubleshoot, and resolve system issues.
  • Provide application support for McKesson PACS, PowerScribe, and related radiology information systems.
  • Support and monitor third-party application integrations and system performance to promote operational efficiency and reliability.
  • Work with Radiology Quality Management personnel to identify future system needs and develop efficient workflow processes.
  • Ensure smooth day-to-day operation of PACS environments throughout the organization.
  • Perform daily, routine, and scheduled system maintenance.
  • Serve as a liaison between Radiology staff, Information Technology personnel, and vendor support representatives.
  • Provide education and training to radiology personnel, end users, and support staff as needed.
  • Maintain imaging applications through required software updates, patches, and system enhancements.
  • Assist with system implementation, upgrades, testing, and optimization projects.
  • Maintain system integrity, data accuracy, security, and compliance with organizational standards.
  • Perform other duties as assigned.
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