PACS Assistant - Radiology Administration

Hartford Healthcare•Vernon, CT

About The Position

The PACS Assistant works in Radiology Administration and interacts daily with patients, physicians, and physician office staff to meet their needs for Medical Imaging reports and images. The role requires a thorough working knowledge of Medical Imaging department workflow and supports physicians and coworkers in using PACS. The position also provides rotating after-hours on-call coverage for PACS.

Requirements

High school graduate or GED equivalent.
Knowledgeable in Microsoft PowerPoint and the department’s computerized system and associated devices.
Knowledgeable about Radiology Department workflow and the various imaging modalities.
Able to speak and write English fluently.

Nice To Haves

At least one year of prior experience in Hartford HealthCare’s Radiology Department is preferred.
Bilingual language skills are a plus.

Responsibilities

Run daily reports, including the PACS list.
Check Syngo to confirm crossover of all images.
Release images and obtain proper release authorization.
Monitor workstations and make corrections as needed.
Register patients and arrive them in the MediTech Client.
Obtain orders for studies.
Answer phones using proper phone etiquette.
Prepare packets for procedures.
Troubleshoot PACS-related issues and share responsibility with coworkers for the daily system log.
Follow Hartford HealthCare and Medical Imaging Department philosophies, policies, procedures, and protocols.
Support physicians and coworkers in the use of PACS.
Provide rotating after-hours on-call coverage for PACS.