PACS Administrator - Fulltime

Jupiter Medical Center

12d

About The Position

The PACS Administrator is responsible for the day-to-day operation of PACS/CPACS equipment, including image workflow, archiving, auto-routing, prefetching, and related activities. The role works with leadership to ensure complete and timely capture of DICOM image data, network transmission, RIS validation, exception handling, and troubleshooting. The administrator maintains the integrity of PACS for the imaging department and CPACS for the cardiology department. The position investigates operational problems across clinical imaging areas and prepares proposals to address them, collaborating with imaging leadership, hospital directors, and higher-level administration as appropriate. It works with imaging, cardiology, and information services leadership to develop operating standards, policies, and procedures; reviews customer feedback and support data; and recommends procedural or educational changes. The administrator also supports quality management and workflow planning, serves as a liaison between radiology and other departments, and helps identify equipment needs, prepare budgets, and coordinate strategic planning for medical imaging systems. The role oversees vendors during system installation and implementation, trains physicians and team members, maintains training workflow documents, prepares operational reports, attends meetings and professional training, and ensures compliance with department, hospital, Joint Commission, ACR, state, federal, retention, and HIPAA requirements. Rotating on-call coverage with the Senior Imaging Systems Administrator includes after-hours, weekend, and holiday coverage. Other duties may be assigned.

Requirements

High school graduate.
Two years of college or equivalent experience.
At least two years of healthcare experience and experience working in an information services department, with extensive knowledge of financial systems.
Strong interpersonal communication and organizational skills.
Proficiency with information systems and personal computers.
Ability to learn new equipment and software updates and train end users.
Ability to work independently in a stressful environment and use critical thinking and sound decision-making.
Detail-oriented, alert, and self-motivated.
Ability to meet annual Joint Commission education, in-service, health, and new employee orientation requirements; participate in the TB/PPD Surveillance Program; and maintain required professional licenses and/or certifications.

Nice To Haves

Familiarity with radiology- and cardiology-specific applications and systems, including Centricity RIS, CADSTREAM for MRI, CAD for mammography, SecureExchange, Hologic, PeerVue, CD Burner, MAC LAB, Night Rad Services, MagView, VR dictation systems, HL7 interfaces, Volcano, Muze, and ProFusion.

Responsibilities

Maintain the integrity of the PACS system for the imaging department and the CPACS system for the cardiology department.
Manage day-to-day PACS/CPACS operations, including image workflow, archiving, auto-routing, prefetching, DICOM image capture, network transmission, RIS validation, exception handling, and troubleshooting.
Investigate operational problems in clinical imaging areas and prepare proposals to resolve them.
Collaborate with imaging, cardiology, hospital, and information services leadership to develop operating standards, policies, and procedures.
Review customer feedback and support data, and recommend procedural and educational changes.
Work with radiology quality management personnel to identify future needs and design efficient workflows and operational integration.
Serve as a liaison between radiology and other departments on medical imaging initiatives and procedures.
Collaborate with imaging and cardiology leadership to identify current and future equipment needs, prepare budgets, and coordinate strategic planning for medical imaging systems.
Oversee vendors during installation and implementation of new or upgraded systems.
Orient and train physicians and JMC team members, and maintain training workflow documents.
Prepare reports for imaging leadership regarding medical imaging operations as appropriate or directed.
Attend and participate in departmental and hospital meetings, and attend seminars and training sessions to maintain professional competence.
Ensure imaging systems, retention rates, and HIPAA compliance meet department, hospital, Joint Commission, ACR, state, and federal guidelines.
Participate in rotating on-call coverage with the Senior Imaging Systems Administrator, including after-hours, weekend, and holiday coverage.
Perform other duties as assigned.