Packaging Lead and Outside Service Coordinator

Acme • Lancaster, PA

11d • Onsite

About The Position

All America Threaded Products (AATP) is seeking a proactive and highly organized Packaging & Outside Service Coordinator to support production flow, on-time delivery, and continuous improvement initiatives. This role offers a competitive hourly rate of $25.00 - $30.00 per hour, plus a comprehensive benefits package including health, dental, life, and 401(k) retirement savings plan with a company match. This is a hands-on coordination role responsible for ensuring material moves efficiently from production through packaging and outside service to final shipment. This position has 6 direct reports and will have supervisory responsibilities.

Requirements

• 4 or more years of relevant experience or education, preferably in a warehouse environment utilizing LTL service providers.
• Ability to speak, read, and communicate in English.
• Ability to lift 50 lbs.
• Demonstrated success in a warehouse packaging environment.
• Knowledge of general warehouse safety procedures.
• Experience with the Microsoft 365 family of products, specifically Excel and Outlook.
• Willingness to work in-person in a warehouse setting.
• Effective and personable communication skills both over the phone and in email.

Nice To Haves

• Leadership experience in a warehouse or logistics environment.
• Outside processing experience.
• Packaging, production, or shipping background.
• High mix manufacturing experience.
• Bilingual in English and Spanish.

Responsibilities

• Responsible for prioritizing and coordinating material flow across production, packaging, outside service, and shipping.
• Owns material visibility and resolves flow issues in real time to meet ship dates.
• Reporting to the Production Manager, this position provides daily work direction to packaging operators while partnering with production leadership on training and performance.
• Provide daily work direction to packaging operators (~6).
• Prioritize work to meet ship dates and earned hour expectations.
• Maintain organized packaging/staging areas.
• Support structured on-the-job training and standard work.
• Reinforce safe work practices.
• Act as internal control point for material flow across departments.
• Prioritize incoming work based on demand and ship date.
• Coordinate movement to prevent delays.
• Escalate bottlenecks affecting performance.
• Stage outbound material and coordinate handoffs.
• Receive and prioritize returning material.
• Track material through 7-21 day outside service cycle.
• Identify process gaps in flow and outside service tracking.
• Lead improvements to reduce delays and standardize work.
• Partner with engineering on root-cause fixes.
• Drive resolution of flow issues in real time.
• Promote accountability and teamwork.

Benefits

• Competitive starting pay $25.00 - $30.00 per hour, depending on experience
• Comprehensive benefits package
• Medical, dental, vision, short term and long-term disability plans, 401(k), paid holidays, and vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed