(Seasonal) Pack and Ship Shift Supervisor

Baseball Lifestyle 101Farmingdale, NY
$25 - $27Onsite

About The Position

The Pack and Ship Shift Supervisor guides our Pack and Ship team in a fast-paced e-commerce/retail warehouse environment. This role is responsible for supervising daily shipping operations, ensuring efficiency and accuracy, training new hires, and tracking team performance to meet daily and weekly targets.

Requirements

  • High school diploma or equivalent; additional logistics or operations coursework is a plus
  • Minimum 2–3 years of warehouse or fulfillment center experience, including at least 1 year in a supervisory or team lead role
  • Familiarity with e-commerce fulfillment and shipping platforms, Shopify preferred
  • Strong organizational and problem-solving skills
  • Ability to lead, motivate, and coach a diverse team
  • Comfortable working in a fast-paced, deadline-driven environment
  • Basic proficiency with Microsoft Office or Google Workspace (Excel/Sheets, Docs, etc.)
  • Standing or sitting for extended periods
  • Ability to lift 50 lbs.
  • Repetitive wrist motion
  • Audible recognition of alarms

Nice To Haves

  • Supervisor: 1-3 years (Preferred)

Responsibilities

  • Supervise daily operations of the Pack and Ship team, ensuring all outbound orders are packed, labeled, and shipped accurately and on time.
  • Monitor team performance against productivity goals and service level standards; provide guidance and corrective action when needed.
  • Report operational issues (e.g., inventory discrepancies, equipment problems, delays) promptly to Warehouse or Operations Management.
  • Train and onboard new team members on processes, safety protocols, and best practices.
  • Ensure compliance with safety procedures and company policies at all times.
  • Maintain a clean, organized, and efficient work area.
  • Collaborate with other departments (Receiving, Inventory, Customer Service) to support order accuracy and customer satisfaction.
  • Support inventory counts, audits, and other warehouse activities as needed.
  • Propose process improvements to increase efficiency and reduce errors.
  • Establish warehouse practices and protocols to achieve an efficient warehouse
  • Set warehouse and team goals in collaboration with executive management and other team leads
  • Monitor workplace performance and lead training initiatives to improve employees
  • Communicate with other departments to ensure products are shipped in a timely manner
  • Maintain open and consistent line of communication with Pack & Ship and Warehouse to ensure all products needed for orders are readily available
  • Ensure warehouse is kept clean and organized daily
  • Performs other duties as assigned.
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