PACE Home Care Specialist (Central Valley PACE - Modesto)

Available Staff Positions•Modesto, CA

About The Position

The PACE Home Care Specialist is responsible for scheduling and reconciling home care services. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. On a rotational basis, the specialist participates in after-hours and weekend calls to address emergencies, scheduling issues, and client referrals or intakes. The role includes maintaining participant and staffing schedules, coordinating with contract agencies and care providers, assisting with vendor invoice reconciliation, coordinating and delivering durable medical equipment (DME), and assisting with semiannual home care assessments. It also includes general office duties and requires regular travel. The position works in a healthcare environment with potential exposure to biohazards, unpleasant odors, and noise or crowding.

Requirements

High school diploma or equivalent.
Current BLS CPR card certified by the American Heart Association.
At least one year of administrative experience.
Reliable transportation, a valid California driver’s license, an acceptable driving record, and vehicle insurance.
Ability to work effectively in a team environment and act only within the scope of authority to practice.
Ability to communicate skillfully, handle multiple priorities, maintain a warm and friendly demeanor, be flexible and innovative, focus on results, and travel regularly.
Ability to interact professionally and respectfully with geriatric individuals, including those with cognitive decline and/or physical frailties.
Must meet a standardized set of competencies established by Central Valley PACE and approved by CMS before working independently.
Proficiency with Microsoft Suite and/or Google Suite and scheduling software.
Bilingual English/Spanish.
Ability to lift up to 30 pounds; moving, lifting, or pushing more than 30 pounds should be done with assistance as appropriate.
Ability to hear staff on the phone and people served in person, and speak clearly to communicate information to clients and staff.
Vision adequate, with or without lenses, to read memos, a computer screen, personnel forms, and clinical and administrative documents.
High manual dexterity and ability to reach above shoulder level and to bend, squat, sit, stand, stoop, crouch, reach, kneel, twist/turn, finger, and feel.

Nice To Haves

Administrative experience in healthcare is preferred.

Responsibilities

Create and maintain participant schedules according to care plans and staff availability.
Maintain staffing schedules to ensure coverage for sick leave, vacation, and long-term leave.
Communicate routinely with contract agencies to maintain staffing and lasting relationships.
Assist with reconciling vendor invoices and delivering services in the EMR.
Coordinate durable medical equipment (DME) and deliver DME items.
Assist with semiannual home care assessments.
Contact care providers and clients regarding day-to-day changes.
Participate on a rotational basis in after-hours and weekend calls to handle emergencies, scheduling issues, and client referrals or intakes.
Perform general office duties, including word processing, photocopying, filing, shredding, sorting and distributing mail, reception coverage, and telephone services.
Understand and adhere to established home care procedures.