PACE Compliance and Safety Specialist (Central Valley PACE - Modesto)

Golden Valley Health Centers•Stockton, CA

2d•$27 - $28•Onsite

About The Position

Under the supervision of the PACE Associate Director of Quality, Compliance, and Safety, the PACE Compliance and Safety Specialist ensures the safety and regulatory compliance of the PACE program. The role monitors adherence to Centers for Medicare & Medicaid Services (CMS) regulations, identifies and mitigates safety risks, supports continuous improvement, and develops, implements, and monitors safety protocols that protect participants, staff, and the program environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position trains and primarily works at the PACE Center in Modesto, California, and supports the three PACE sites in Merced, Modesto, and Stockton. Compensation is $26.87–$28.21 per hour.

Requirements

Valid California driver’s license, acceptable driving record, and vehicle insurance.
Ability to organize and manage large volumes of data.
Detail-oriented and organized.
Excellent written and verbal communication skills, including the ability to maintain accurate records.
Excellent customer service skills.
Integrity, discretion, and objective problem-solving skills.
Ability to collect, organize, and report meaningful data for decision-making using spreadsheets or other data-processing software.
Knowledge of basic statistical principles.
Ability to establish and maintain effective working relationships with participants, coworkers, medical staff, and the public.
Skill in identifying problems and recommending resolutions.
Knowledge of safety and infection-control requirements for healthcare facilities.
Demonstrated experience in quality assurance and performance improvement activities.
Experience conducting audits and investigations and preparing reports for compliance and safety initiatives.
Strong understanding of workplace safety, emergency preparedness, and infection-control practices.
Proficiency in Microsoft Office applications, with advanced Microsoft Excel experience required.
Associate’s degree in Occupational Health and Safety, Public Health, Social Work, or a related field.
At least three years of experience in compliance, health, safety, or regulatory work.
Current BLS CPR card certified by the American Heart Association or Red Cross.
Ability to stand, walk, occasionally push, pull, and lift; lift up to 30 pounds, with assistance as appropriate for heavier items.
Manual and finger dexterity and eye-hand coordination.
Corrected vision and hearing within normal range, with or without reasonable accommodation.
Ability to communicate verbally with staff, caregivers, participants, and the community.
Ability to interact professionally and respectfully with geriatric individuals, including those with cognitive decline or physical frailties.
Ability to work under stressful conditions and meet scheduled appointments while dealing with frail and confused participants.
Ability to work with participants who may exhibit verbal or physical aggression.

Nice To Haves

Familiarity with CMS regulations, particularly those related to PACE programs.
Bachelor’s degree in Occupational Health and Safety, Public Health, Social Work, or a related field.
Certification as a Certified Safety Professional (CSP) or similar credentials.
Experience in a healthcare or PACE setting.

Responsibilities

Monitor and ensure compliance with PACE program regulations, policies, and standards established by CMS and state requirements.
Conduct regular audits and inspections to verify adherence to safety and compliance protocols.
Manage and oversee Service Delivery Requests, Appeals, and Grievances (SDAG), including tracking, auditing, trending, and analyzing data to identify areas for improvement.
Partner with PACE Interdisciplinary Teams, including MSW, RN, PCP, and participant advocates, to manage and process SDAG requests within CMS timelines and guidelines.
Support resolution of participant and family grievances, document outcomes, and coordinate follow-up as needed.
Prepare accurate and timely compliance reports for management and regulatory agencies.
Monitor changes in CMS regulations and implement necessary updates to PACE compliance protocols.
Develop and implement workplace safety policies and procedures for participants, employees, and visitors.
Conduct site inspections and safety audits to identify hazards and verify compliance with health and safety regulations.
Coordinate staff safety training, including emergency preparedness, infection control, and workplace hazard mitigation.
Investigate incidents and accidents, conduct root cause analysis, and develop corrective actions to prevent recurrence.
Track and maintain records of safety-related incidents and training activities.
Manage procurement and distribution of Personal Protective Equipment (PPE) in alignment with OSHA and CMS guidelines.
Facilitate and lead safety meetings, including monthly reviews of safety performance and compliance updates.
Participate in emergency preparedness drills and regularly review the center's emergency response plan.
Perform other duties as directed.