PACE Geriatric Service Assistant (Central Valley PACE - Merced)
About The Position
The PACE Geriatric Service Assistant provides support and advocacy services to participants in the Central Valley PACE program. The role includes participant screening, planning, coordination of services and care, and referrals. The position is based at the Central Valley PACE Center in Merced and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $26.87–$28.21 per hour. The assistant supports participants as they transition into PACE and helps coordinate services with participants, families, caregivers, community organizations, and the interdisciplinary care team. The role also involves maintaining records, documenting changes in participants’ conditions, participating in care planning, and conducting visits as required.
Requirements
- Excellent oral and written communication skills.
- Valid California Driver's License, acceptable driving record, and vehicle insurance.
- Proficiency in Microsoft applications and electronic health data systems, with basic computer literacy including internet navigation and research skills.
- Ability to be culturally sensitive, respect diversity, and work effectively with individuals from different cultures and socioeconomic backgrounds.
- Passion for service; self-starter; highly organized; able to prioritize and complete a large volume of work within strict deadlines; and able to provide prompt, efficient, responsive customer service.
- Analytical thinking and problem-solving abilities.
- Must meet a standardized set of position-specific competencies established by Central Valley PACE and approved by CMS before working independently.
- Associate degree in Social Work, Health, or a closely related field, or two years of equivalent experience in lieu of a degree.
- Current BLS CPR card certified by the American Heart Association.
Nice To Haves
- Bilingual in English and Spanish.
- At least one year of health-related experience.
- At least one year of experience working with frail or elderly people.
Responsibilities
- Guide new participants during their first 90 days of enrollment, including activities involving the center, clinic, transportation, home care, medical records, and outside appointment referrals.
- Assist the Geriatric Services Specialist with coordinating and delivering participant services.
- Assist with maintaining case records.
- Refer participants and families to appropriate community agencies or facilities, serve as a liaison with those organizations, and advocate for participants.
- Encourage effective staff relationships that support team building and a cohesive team.
- Document participant changes appropriately in the medical record.
- Assist with implementing and coordinating discharge plans.
- Contribute to the Interdisciplinary Team, attend staff meetings, and participate in participant care planning as assigned.
- Observe participants for changes in physical, mental, emotional, or social functioning and report changes to the licensed nurse.
- Provide information and education about PACE services and liaise among disciplines, services, and participants to support continuity of care.
- Respond to participant inquiries and provide guidance and assistance with coordinating and delivering services.
- Facilitate communication among service providers, families, participants, and caregivers.
- Conduct home, hospital, and nursing skill facilities visits as required.
- Perform other projects and duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
