PACE Geriatric Service Assistant (Central Valley PACE - Merced)
About The Position
The PACE Geriatric Service Assistant provides support and advocacy services to Central Valley PACE participants, including screening, planning, coordination of services and care, and referrals. The role is based at the Central Valley PACE Center in Merced and works Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $26.87–$28.21 per hour. The assistant helps new participants navigate their first 90 days in the program, supporting their activities in the center and clinic and coordinating transportation, home care, medical records, and outside appointments. The role supports the Geriatric Services Specialist, maintains case records, documents participant changes in medical records, contributes to the Interdisciplinary Team, and assists with discharge planning and participant care planning. The assistant also connects participants and families with community agencies, advocates for participants, supports communication among care providers and caregivers, and conducts home, hospital, and nursing facility visits as required. The position requires professional, respectful interaction with older adults, including people experiencing cognitive decline or physical frailty. Work takes place in a health care environment and may involve exposure to biohazards, unpleasant odors, and moderate pressure to meet scheduled appointments. The work environment is usually quiet to moderate in noise level.
Requirements
- Excellent oral and written communication skills.
- Valid California driver's license, acceptable driving record, and vehicle insurance.
- Proficiency with Microsoft applications and electronic health data systems; at minimum, good computer literacy, including internet navigation and research skills.
- Ability to be culturally sensitive, respect diversity, and work effectively with individuals of different cultures and socioeconomic backgrounds.
- Service-oriented, self-starting, and highly organized, with the ability to prioritize and complete a large volume of work within strict deadlines.
- Ability to provide prompt, efficient, and responsive customer service.
- Analytical thinking and problem-solving abilities.
- Must meet the position-specific standardized competencies established by Central Valley PACE and approved by CMS before working independently.
- Associate degree in Social Work, Health, or a closely related field, or two years of equivalent experience in lieu of a degree.
- Current BLS CPR card certified by the American Heart Association.
- Ability to lift up to 30 pounds; moving, lifting, or transferring patients may involve more than 30 pounds and should be done with assistance as appropriate.
- Ability to hear staff by phone and people served in person, and to speak clearly to communicate information.
- Adequate vision, with or without lenses, to read memos, computer screens, personnel forms, and clinical and administrative documents.
- High manual dexterity and ability to reach above shoulder level, bend, squat, sit, stand, stoop, crouch, reach, kneel, twist or turn, finger, and feel.
Nice To Haves
- Bilingual English/Spanish skills.
- At least one year of health-related experience.
- At least one year of experience working with frail or elderly people.
Responsibilities
- Guide new participants through their first 90 days of enrollment, including center and clinic activities, transportation, home care, medical records, and referrals to outside appointments.
- Assist the Geriatric Services Specialist with coordinating and delivering participant services.
- Help maintain case records and document participant changes appropriately in the medical record.
- Refer participants and families to appropriate community agencies or facilities, serve as a liaison, and advocate for participants.
- Encourage effective staff relationships that support team building and a cohesive team.
- Assist with implementing and coordinating discharge plans.
- Contribute to the Interdisciplinary Team, attend staff meetings, and participate in participant care planning as assigned.
- Observe participants for changes in physical, mental, emotional, or social functioning and report changes to a licensed nurse.
- Provide information and education about PACE services and act as a liaison among disciplines, services, and participants to support continuity of care.
- Respond to participant inquiries and provide guidance and assistance with coordinating and delivering services.
- Facilitate communication among service providers, family members, participants, and caregivers.
- Conduct home, hospital, and nursing facility visits as required.
- Perform other projects and duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
