P&C Regional Portfolio Underwriting Director

USAA•San Antonio, TX
•$127,310 - $243,340•Hybrid

About The Position

The P&C Regional Portfolio Underwriting Director drives underwriting strategy, portfolio performance, and risk selection across assigned geographic regions. The role collaborates with state management, pricing, product, capital management, compliance, and underwriting operations to implement actions that optimize profitability, mitigate adverse selection, and enhance long-term member value. It uses data-driven decision-making and product management fundamentals to influence outcomes across business partners. The position is remote eligible in the continental U.S. with occasional business travel. Employees residing within 60 miles of a USAA office are expected to work on-site four days per week. The role also ensures business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor's degree in Risk Management, Business, Finance, Analytics, or a related field, or four years of related experience in addition to the minimum experience requirement may be substituted for the degree.
  • Eight years of progressive experience in Property & Casualty underwriting, product management, pricing, or portfolio management.
  • Comprehensive knowledge of underwriting fundamentals, industry practices, market trends, and regulatory requirements to manage risk selection, pricing, and product performance.
  • Analytical ability to interpret data, models, and trends to influence business decisions and translate findings into actionable recommendations.
  • Ability to collaborate with and influence multiple stakeholders and functions.
  • Experience with business mix analysis and using data to tell a story.
  • Working knowledge of USAA underwriting systems, segmentation tools, or analytic platforms.
  • Experience developing or applying underwriting guidelines, segmentation strategies, or rule frameworks.

Nice To Haves

  • Ability to analyze data and translate modeled outputs into actionable insights.
  • Experience applying product management principles—balancing growth, profitability, and customer experience—to underwriting or insurance products, including influencing product design and underwriting guidelines.
  • Track record of leading cross-functional initiatives by influencing stakeholders to implement strategic changes and drive measurable outcomes.
  • Ability to connect macro-level market insights and state-specific conditions to tactical underwriting actions.

Responsibilities

  • Monitor the assigned regional book of business, including new and in-force business mix, risk attributes, and channel patterns, to identify adverse selection or changes in risk quality.
  • Evaluate modeled results and portfolio risk drivers, including loss expectations, severity and frequency drivers, and modeled financial impacts for assigned states.
  • Recommend and lead targeted underwriting actions to improve profitability, retention, lifetime value, and member experience.
  • Partner with regional state management teams to understand market conditions, state strategies, and business objectives.
  • Recommend state-specific underwriting actions that balance growth, risk, and member experience.
  • Collaborate with pricing, product management, compliance, and capital management to align underwriting recommendations and business impacts.
  • Partner with the Underwriting Strategy & Capabilities team to identify and prioritize capability needs, analytic enhancements, automation opportunities, and rule refinements.
  • Support development or refinement of underwriting guidelines, eligibility criteria, and referral frameworks.
  • Monitor effective financial and resource management of the assigned portfolio to help manage expenses.
  • Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical plans
  • Dental plans
  • Vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program
  • Paid holidays
  • 16 paid volunteer hours
  • Wellness programs
  • Career path planning
  • Continuing education
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